Radiology Support Worker

SOUTH TEES HOSPITALS NHS FOUNDATION TRUST; Tees Valley; On-site; GBP 21,000 - 25,000; Full time

Job summary

South Tees Hospitals NHS Foundation Trust is seeking staff to support Radiology across Stockton, Hartlepool and Peterlee. Role includes assisting in examinations, setting up equipment and preparing patients across five sites.

Driving across sites is required, with a focus on patient care and accurate documentation. Essentially, candidates must have GCSE English and Maths at grade C or equivalent, plus a valid UK driving license and healthcare experience.

Qualifications

• Good communication required and ability to work in a team and provide patient care.
• UK driving licence is essential to operate across sites.
• Essential healthcare experience or exposure in a clinical environment.

Responsibilities

• Assist Radiologists, Sonographers and Radiographers during examinations.
• Prepare patients and clinical rooms for examinations.
• Answer telephone enquiries from service users and liaise with wards.
• Monitor waiting areas and provide patient support and information.

Skills

Good communication

Teamwork

Driving licence

Education

GCSE English grade C

GCSE Maths grade C

Job description

An opportunity has arisen to join this busy acute Trust, as part of a dedicated team of clinical staff, to support the provision of patient care. The role includes the use of IT systems as well as direct patient care. The successful applicant will be required to work across all hospital sites of Stockton, Hartlepool and Peterlee. The shifts are a mixture of predominantly 7.5 hour day shifts, but include extended 12 hour day shifts and some weekend shifts across all sites. It is essential for the post holder to be able to drive with own license. Main duties of the job The successful candidate will be working within the Radiology Departments across 5 sites. Required duties of the role will include: Good standard of general education Good communication skills basic computer skills work well in a team Assisting Radiologists, Sonographers and Radiographers during examination and some interventional procedures Assist in the set up of sterile/non-sterile trolleys Insertion and removal of peripheral cannula Answering telephone enquiries from service users Liaising with wards, porters and departments Preparing patients and clinical rooms for examinations Escorting and chaperoning patients Monitoring waiting areas, Assisting Radiologists and Radiographers during examinations. Liaising with porters and referring wards and departments. Preparing patients and rooms for examinations. Monitoring waiting areas. Escorting and chaperoning patients. Help prepare sterile/non sterile trolleys. Insertion and removal of peripheral cannula Record patients height, weight and blood pressure Registration of patients on department computer system. Answering telephone enquiries from service users Liaising with users re appointments and patient preparation. Preparation and update of portering and appointment lists.. Daily maintenance and QA of equipment. Basic stock control. To be familiar and adhere to Trust & Directorate Policies. To follow and observe Local rules for Radiation Protection and I.R.M.E.R. To practice meticulous approach to documentation To practice a responsible attitude towards patients and visitors. To ensure they are comfortable and are given support and the information they need. Be aware of patient confidentiality issues. Reporting incidents involving patients ,staff and equipment to Radiology Operations Manager / Head of Radiology Ensure all equipment is used intelligently, reporting faults to Radiology Operations Manager / Head of Radiology To assist in the development of protocols regarding processing equipment QA. To be aware of the need for personal development when taking part in annual appraisals. To have effective close working relationships with all members of the imaging team. Maintain a high standard of support service for all staff groups working within the Directorate. Contribute to the provision and maintenance of a high quality service. Follow departmental procedures of routine cleaning and preparation of rooms.. Maintain required standards of appearance as per Trust Policy.

Job description, Assisting Radiologists and Radiographers during examinations. Liaising with porters and referring wards and departments. Preparing patients and rooms for examinations. Monitoring waiting areas. Escorting and chaperoning patients. Help prepare sterile/non sterile trolleys. Insertion and removal of peripheral cannula Record patients height, weight and blood pressure Registration of patients on department computer system. Answering telephone enquiries from service users Liaising with users re appointments and patient preparation. Preparation and update of portering and appointment lists.. Daily maintenance and QA of equipment. Basic stock control. To be familiar and adhere to Trust & Directorate Policies. To follow and observe Local rules for Radiation Protection and I.R.M.E.R. To practice meticulous approach to documentation To practice a responsible attitude towards patients and visitors. To ensure they are comfortable and are given support and the information they need. Be aware of patient confidentiality issues. Reporting incidents involving patients ,staff and equipment to Radiology Operations Manager / Head of Radiology Ensure all equipment is used intelligently, reporting faults to Radiology Operations Manager / Head of Radiology To assist in the development of protocols regarding processing equipment QA. To be aware of the need for personal development when taking part in annual appraisals. To have effective close working relationships with all members of the imaging team. Maintain a high standard of support service for all staff groups working within the Directorate. Contribute to the provision and maintenance of a high quality service. Follow departmental procedures of routine cleaning and preparation of rooms.. Maintain required standards of appearance as per Trust Policy.

• GCSE English grade C or equivalent Essential
• Achieved Grade
• Desirable
• Equivalent
• GCSE MAths grade C or equivalent Essential
• Achieved Grade
• Desirable
• Equivalent
• Driver Essential
• Full UK Driving License
• Experience in Health Care Setting Essential
• Evidence of healthcare experience
• Desirable
• NHS / Ultrasound experience
• South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience. We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development. We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.