Administration Assistant, Faraday Medical...

NHS Scotland; Coatbridge; Hybrid; GBP 21,000 - 25,000; Part time

Job summary

Faraday Medical Practice in Coatbridge is seeking an administrative assistant to join our team. The role focuses on reviewing mail, preparing outgoing correspondence, and handling a wide range of admin tasks with discretion and professionalism.

You will answer calls, direct enquiries, and provide a courteous, confidential service to patients. Experience in a medical setting is beneficial, but we welcome candidates who can demonstrate relevant skills and a willingness to learn.

Qualifications

• Excellent communication skills
• IT literacy and service-oriented approach

Responsibilities

• Review and action incoming mail
• Prepare outgoing correspondence
• Admin duties to support smooth practice operation
• Answer incoming calls and direct enquiries
• Provide courteous, confidential patient service

Job description

Faraday Medical Practice is inviting an enthusiastic, professional, courteous and highly motivated candidate to fill an Administration post and join our team.

In this role you will primarily be involved in a reviewing and actioning all incoming mail, preparing outgoing correspondence, as well as undertaking a wide and varied range of administration duties.

In addition, you will form part of our current Administrative workforce, you will help to maintain a smooth running of the Practice and ensure consistency for our Patients. You will help to answer incoming calls, manage or direct enquiries and offer an efficient, courteous and confidential service to patients at all times.

This will be a diverse role, and as such we are looking for an enthusiastic and hardworking individual. You should possess excellent communication, IT and service skills with the ability to use your initiative in a fast paced environment.

Previous experience in a medical role, and knowledge of medical terminology would be an advantage, however we would be happy to accept applications from other backgrounds if the skills detailed in this advert can be demonstrated and you are willing to learn.

We are offering 27 hours for the right candidate, with a working pattern of 8am to 6pm on 3 full days, Mon/Wed/Thu. Pay will be based on experience and qualifications, and not linked to agenda for change, however to help manage your expectations, salary is expected to fall within an NHS banding 3.

How To Apply: Applicants should send their CV with a covering letter, to: Mrs Rhona Paterson, Assistant Practice Manager, [e-mail]