Administration Assistant

CKB Recruitment Ltd; North East; On-site; GBP 23,000 - 28,000; Full time

Job summary

CKB Recruitment is recruiting for a Compliance Administration Assistant in Gateshead. The role is full-time, office-based, with a starting salary up to £25,000 and a Monday-to-Friday 9am-5pm schedule.

You will support the Compliance Team with administrative duties, data management and reporting, helping ensure records remain accurate and compliant. This is a great entry point into insurance compliance within a professional environment.

Qualifications

• Previous administration, customer service or office-based experience.
• Excellent attention to detail and strong organisational skills.
• Good written and verbal communication skills.
• Professional telephone manner and ability to prioritise workloads.

Responsibilities

• Provide day-to-day admin support to the Compliance Team.
• Maintain accurate records and electronic filing systems.
• Organise folders and ensure documentation is stored correctly.
• Collate, review and present information using Excel.
• Conduct data-quality checks and identify missing/incorrect information.
• Contact clients by phone and email to obtain documents.
• Monitor the Compliance inbox and respond to routine enquiries.
• Update internal systems and track outstanding requirements.
• Prepare reports and management information.
• Support colleagues with compliance-related administration.
• Handle confidential information securely.

Skills

Attention to detail

Organised

Clear communication

Tools

Microsoft Excel

Outlook

PowerPoint

Job description

Compliance Administration Assistant

Gateshead Up to £25,000 Full-Time, Office-Based

Are you organised, detail-focused and looking to build a long-term career within the insurance industry?

CKB Recruitment is working with an established and growing insurance business that is looking to recruit a Compliance Administration Assistant to join its Gateshead office.

This is a fantastic opportunity for someone with good administrative skills who wants to develop their experience within a professional environment and gain valuable exposure to insurance compliance.

Whether you're currently working in administration, customer service or a similar role, this could be an excellent next step.

You’ll be joining a supportive team where you’ll have the opportunity to learn, develop new skills and build a rewarding career.

The Opportunity

Reporting to the Compliance Manager, you’ll provide administrative and data-quality support to the Compliance Team, helping ensure records are accurate, information is managed effectively and the business meets its regulatory requirements.

Your responsibilities will include:

• Providing day-to-day administrative support to the Compliance Team.

• Maintaining accurate records, databases and electronic filing systems.

• Organising shared folders and ensuring documentation is stored correctly.

• Collating, reviewing and presenting information using Microsoft Excel.

• Conducting data-quality checks and identifying missing or incorrect information.

• Contacting clients by telephone and email to obtain outstanding documents and information.

• Monitoring the Compliance inbox, responding to routine enquiries and directing queries appropriately.

• Updating internal systems and tracking outstanding requirements.

• Preparing reports and management information.

• Supporting colleagues with compliance-related administration.

• Handling confidential information securely and professionally.

What We're Looking For

We’re looking for someone reliable, organised and enthusiastic about developing their skills.

Ideally, you’ll have:

• Previous administration, customer service or office-based experience.

• Good working knowledge of Microsoft Excel, Outlook and PowerPoint.

• Excellent attention to detail and strong organisational skills.

• Confidence working with spreadsheets, data and electronic records.

• Good written and verbal communication skills.

• A professional and confident telephone manner.

• The ability to prioritise workloads and meet deadlines.

• A positive attitude and willingness to learn.

Previous experience within insurance, financial services, compliance or another regulated environment would be advantageous, although candidates with strong transferable skills are encouraged to apply.

What's on Offer?

• Starting salary from the applicable National Minimum Wage, with flexibility up to £25,000 depending on experience.

• 25 days' annual leave.

• Permanent, full-time position.

• Monday to Friday, 9am 5pm.

• Supportive working environment.

• Opportunity to gain valuable insurance compliance experience.

• Scope for career development and progression.

Location and Working Hours

Location: Gateshead, NE11 9DJ.

Hours: Monday to Friday, 9am 5pm.

Working arrangement: Fully office-based, five days per week.

Please note that this role does not offer hybrid working, working from home or alternative working hours.

Why Apply?

This is an excellent opportunity to join an established insurance business and develop valuable administrative, data management and compliance skills.

You’ll gain exposure to an important area of the insurance industry, working alongside experienced colleagues while building knowledge that could support your future career development.

If you’re looking for a role offering variety, responsibility and the chance to progress, we’d love to hear from you!