Executive Assistant

ZIGUP plc; Peterlee; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Salary £32,000-£35,000 based on exp.

Pension 3%

Life assurance

Save-as-you-earn scheme

Referral scheme £1,000 per referral

Benefits App with discounts

Cycle to work

Health and dental plans

Travel Insurance

Job summary

Northgate Insurance Services in Peterlee is seeking an Executive Assistant to provide professional support to the Managing Director and senior executives. You will manage diaries, coordinate travel, and handle communications to keep the leadership team running smoothly.

You will prepare board papers, arrange meetings, and protect confidential information with discretion. The role demands organisation, reliability, and strong Microsoft Office skills, with a customer-service mindset and a

Qualifications

• Excellent organisational skills and ability to prioritise a busy workload.
• Attention to detail and commitment to high‑quality work.
• Proactive, self‑starting approach and ability to work independently.
• Excellent communication skills and relationship building with Directors, Managers and external clients.
• Proficient in MS Outlook and MS Office (Word/PowerPoint/Excel).
• Handle confidential information professionally and discreetly.
• Flexible to work in a busy team.
• GCSE Maths and English or equivalent with a secretarial qualification.
• PA/EA experience at Board level would be desirable.

Responsibilities

• Manage extensive diary and meeting schedules for senior executives.
• Coordinate travel arrangements and meetings, including logistics for board events.
• Prepare documents and board papers, and handle day-to-day queries with discretion.
• Provide high-quality administrative support and act as a point of contact for colleagues and external professionals.

Skills

Organisational skills

Multitasking

Attention to detail

Proactive / self-starter

Communication skills

Microsoft Outlook

Microsoft Office

Confidential information handling

Team player

Education

GCSE Maths and English

Secretarial qualification

Tools

Microsoft Outlook

Microsoft Office (Word, PowerPoint, Excel)

Job description

Location: Peterlee

This is an exciting opportunity to join the business in a key Executive Assistant position, providing professional support to the Managing Director and other senior executives across the team.

As Executive Assistant, you will play an important role in ensuring the smooth and efficient operation of the senior leadership team. From extensive diary and meeting management to coordinating travel, events and communications, you will provide high-quality administrative support while acting as a key point of contact for colleagues, clients and external professionals.

Working closely with senior leaders, you will manage a wide range of priorities including preparing documents for board meetings, coordinating meeting logistics, managing confidential information and responding to day-to-day queries. You will need to be highly organised, comfortable managing your own deadlines and able to demonstrate discretion and integrity when handling sensitive business and client information.

Join Northgate Insurance Services as an Executive Assistant and enjoy some outstanding benefits …

• Salary - £32,000 - £35,000 based on experience.
• Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
• Pension - Employer contributions of 3%.
• Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
• Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
• Community & Culture - We foster a welcoming community that celebrates cultural events and holidays, making everyone feel part of our work family. Enjoy regular onsite visits from vendors, and free, secure parking for a hassle-free commute.
• Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
• Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About You

We're looking for a highly organised and proactive individual who can provide professional support within a busy environment, confidently managing multiple priorities while maintaining a high standard of work.

You’ll bring:

• Excellent organisational skills, with the ability to prioritise a busy workload, multitask and work to tight deadlines.
• Exceptional attention to detail and a commitment to producing high-quality work.
• A proactive, self-starting approach, with the confidence to use your own initiative and work independently.
• Excellent communication skills, with the ability to build effective relationships with colleagues, Directors, Managers and external clients.
• Strong knowledge of Microsoft Outlook and Microsoft Office, including Word, PowerPoint and Excel.
• The ability to handle confidential and sensitive information professionally and discreetly.
• A flexible approach, with the ability to work effectively as part of a busy team.
• Excellent customer service skills and the confidence to communicate professionally at all levels.
• GCSE Maths and English or equivalent, alongside a relevant Secretarial qualification.
• Previous experience within a PA or Executive Assistant role supporting at Board level would be desirable.

About Us

You may not know Northgate Insurance Services name, but it is likely we have helped someone you know. We are the go-to provider for bespoke accident claims and mobility services for motorists. We’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.