Administration Assistant

Allscreens Nationwide Ltd; Morley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible working hours

Full training

Quarterly company meal

Christmas leave if targets met

Supportive office environment

Job summary

HRGO Recruitment is seeking an organised Administration Assistant to join a growing team. You will support day-to-day administration across customer projects, quotations, scheduling and office operations, delivering excellent customer service within a small, friendly environment.

You will log jobs, maintain spreadsheets, prepare quotations, and coordinate with stores and operations. Training is provided, with opportunities to develop skills and progress within the company.

Qualifications

• Previous administration experience is required.
• Excellent written and verbal communication; strong organisational and time management.
• Experience using job management systems or scheduling software; ability to create quotations and maintain spreadsheets.

Responsibilities

• Manage customer enquiries and provide updates on ongoing jobs.
• Log and track works, quotations, and scheduling using the Key West App.
• Maintain and update weekly progress reports and project documentation.
• Prepare and issue customer quotations and follow up on quotes weekly.
• Coordinate with stores and operations to plan and schedule works.

Skills

Organised workload management

Excellent communication

Time management

Attention to detail

Initiative

Team player

Prioritising tasks

Customer-focused

Independent working

Tools

Microsoft Office

Outlook

Excel

Word

Job management systems

Scheduling software

Job description

Are you an organised and proactive administrator looking for a varied role within a friendly and supportive team? Do you enjoy managing multiple tasks, communicating with customers, and ensuring operations run smoothly?

HRGO Recruitment is recruiting for an Administration Assistant to join a growing business working closely with the Office Manager. This is an excellent opportunity for someone with previous administration experience who is looking to develop their skills within a busy office environment. Full training will be provided, and once established in the role, you'll be encouraged to work using your own initiative.

You'll play a key role in supporting the day-to-day administration of customer projects, quotations, scheduling, and operational processes while delivering excellent customer service.

• Competitive hourly rate of £13.00 - £15.00 per hour
• Flexible working hours between 30-40 hours per week
• Full training and ongoing support provided
• Supportive and friendly office environment
• Opportunity to work closely with an experienced Office Manager
• Quarterly company meal when business targets are achieved, with all expenses paid
• Additional Christmas leave awarded if all work is completed by 18

th December, without affecting annual holiday entitlement

Working Hours

• 30-40 hours per week
• Flexible hours available to suit individual circumstances
• Commitment to agreed working hours required for contractual purposes
• Monday to Friday

The Role

As an Administration Assistant, you will provide comprehensive administrative support across customer service, project coordination, quotations, scheduling, and office operations.

Working within a small and close-knit team, you will be responsible for ensuring customer enquiries are handled professionally, jobs are accurately logged and tracked, and operational processes are maintained efficiently.

Key Responsibilities

• Managing and responding to customer enquiries received through the company inbox
• Logging works and customer requests from incoming emails
• Providing customers with updates on ongoing jobs and projects
• Maintaining and updating weekly progress reports for Tesla projects
• Logging and managing jobs through the Key West App
• Monitoring and chasing overdue jobs within the Key West App
• Updating the Key West App with worksheets received from subcontractors
• Setting up new users on the Key West App
• Preparing and issuing customer quotations
• Maintaining quotation spreadsheets and following up outstanding quotes on a weekly basis
• Creating and maintaining site folders and project documentation
• Ordering materials required for projects and works
• Supporting debt monitoring and account reconciliation processes
• Maintaining job sheets and ensuring work is progressed through to invoicing upon completion
• Planning and coordinating works alongside stores and operational teams
• Arranging hire of access equipment as required
• Preparing and submitting permit applications
• Creating Risk Assessments and Method Statements (RAMS)
• Reviewing completion reports and identifying follow-up recommendations

About You

We're looking for someone who is:

• Organised and able to manage a varied workload
• Professional, friendly, and customer-focused
• Confident communicating with customers, suppliers, and colleagues
• Able to work accurately with excellent attention to detail
• Proactive and capable of using their own initiative
• A strong team player who enjoys working in a small office environment
• Able to prioritise tasks effectively and meet deadlines
• Flexible and adaptable to changing business needs

Essential Experience & Skills

• Previous administration experience
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Good attention to detail and accuracy
• Ability to prioritise multiple tasks effectively
• Confident using Microsoft Office applications including Outlook, Excel and Word
• Professional and customer-focused approach
• Ability to work independently once fully trained
• Experience using job management systems or scheduling software
• Previous experience creating quotations and maintaining spreadsheets
• Knowledge of permit applications and RAMS documentation
• Experience working with subcontractors and coordinating project documentation
• Background within construction, maintenance, facilities management, or engineering environments
• Experience of debt monitoring and account reconciliation

Please Note

This role will involve:

• Working within a small office environment
• Managing multiple administration tasks simultaneously
• Communicating regularly with customers, suppliers, and subcontractors
• Using internal systems and spreadsheets to track projects and quotations
• Supporting operational planning and scheduling activities
• Handling confidential company and customer information
• Working independently while supporting the wider team