Administration Assistant

Northumberland County Council; Hexham; Sur place; GBP 12 000 - 18 000; Temps partiel

Résumé du poste

Northumberland County Council is seeking an experienced Administration Assistant to join the casual Staff Bank for the Hexham Family Hub. You will handle front-line reception, answer calls, and perform a variety of administrative tasks to keep the service efficient and accurate.

The role supports frontline staff delivering essential services to children and families. The ideal candidate has office experience, strong Microsoft 365 skills, and a positive, team-focused attitude.

Qualifications

• Experienced administrator with office environment background.
• Good working knowledge of Microsoft 365 applications.
• Enthusiastic, positive and can-do attitude.
• Reliable team player who supports frontline staff.

Responsabilités

• Provide a front-line reception service for visitors at Hexham Family Hub.
• Answer and redirect telephone calls and manage inquiries.
• Deliver a range of administration tasks to keep services running smoothly.
• Support colleagues to ensure effective and accurate outcomes.

Connaissances

Microsoft 365

Team player

Enthusiastic

Customer service

Outils

Microsoft 365

Description du poste

Do you want to join an enthusiastic and motivated Northumberland Family Services administration team? Do you have an interest in social media and creating marketing materials? At Northumberland County Council we are proud of our employees, who are passionate and committed to improving outcomes for our children and young people, ensuring that they feel safe, healthy, happy, and ready to learn and achieve. We are seeking an experienced Administration Assistant to join our small team on a casual basis. What you'll be doing: This role of administrator at Hexham Family Hub in the West locality is an important role in ensuring we are engaged with the families in our communities. This includes an efficient and effective front-line service for all visitors to our Family Hub via reception and receiving telephone calls along with all aspects of administration required to enable the service to function effectively. The role will be very varied, fast paced and requires a high degree of accuracy.

We would like an experienced administrator who has worked in an office environment, someone who can demonstrate knowledge and skills and have a good working knowledge of Microsoft 365 software. You will need to be enthusiastic, with a positive, can-do attitude; enjoy supporting those around you; be a real team player and be committed to supporting our frontline staff who strive to give our children and young people the support they deserve for the brightest future they can have.

Why join our Staff Bank? Joining the Staff Bank gives you the flexibility to work and earn alongside your existing commitments, while building valuable experience and developing your career. You'll have opportunities to:

• Develop new skills and strengthen your existing experience
• Build your professional network
• Experience different roles across the organisation
• Increase your employability
• Explore opportunities that could lead to fixed-term or permanent roles