Administration Assistant - Hexham Family Hub (Staff Bank)

Northumberland County Council; Hexham; On-site; GBP 16,000 - 22,000; Full time

Job summary

Northumberland County Council is seeking an Administration Assistant for Hexham Family Hub on the NCC Staff Bank. Flexible hours‑3 days per week (Tue, Wed, Thu) with a casual bank contract and an emphasis on reception duties and general administrative support.

You will join a small admin team, handling front-dine reception, phone calls and a range of admin tasks to enable service delivery to families in the community.

Qualifications

• Experience in an office environment with a good working knowledge of Microsoft 365 software.
• Enthusiastic with a positive, can-do attitude and a real team player.
• Committed to supporting frontline staff and delivering the best possible service to families.

Responsibilities

• Provide front-line reception and telephone support for Hexham Family Hub.
• Handle administration tasks to keep the service running smoothly and accurately.
• Support families and visitors in a friendly, professional manner.
• Coordinate with colleagues to ensure efficient administrative processes.

Skills

Administration experience

Tools

Microsoft 365

Job description

The following content displays a map of the jobs location - Hexham Family Hub, Beaufront Ave, Hexham

Administration Assistant - Hexham Family Hub (Staff Bank)

Job Reference ncc/TP/80/2778/BANK

Number of Positions:

1

Contract Type:

Bank

£13.70 per hour

Working Hours:

22.2

Location:

Hexham Family Hub, Beaufront Ave, Hexham

Closing Date:

26/10/2026

Job Category:

Admin / Secretarial / Customer Services

Region / Division:

UK Region

Directorate:

Job introduction

Admin Assistant - Hexham Family Hub
NCC Staff Bank contract | Flexible hours - 3 days per week (Tues, Weds, Thurs)

Do you want to join an enthusiastic and motivated Northumberland Family Services administration team? Do you have an interest in social media and creating marketing materials? At Northumberland County Council we are proud of our employees, who are passionate and committed to improving outcomes for our children and young people, ensuring that they feel safe, healthy, happy, and ready to learn and achieve.

We are seeking an experienced Administration Assistant to join our small team on a casual basis.

What you'll be doing:

This role of administrator at Hexham Family Hub in the West locality is an important role in ensuring we are engaged with the families in our communities. This includes an efficient and effective front-line service for all visitors to our Family Hub via reception and receiving telephone calls along with all aspects of administration required to enable the service to function effectively. The role will be very varied, fast paced and requires a high degree of accuracy.

What we're looking for:

We would like an experienced administrator who has worked in an office environment, someone who can demonstrate knowledge and skills and have a good working knowledge of Microsoft 365 software. You will need to be enthusiastic, with a positive, can-do attitude; enjoy supporting those around you; be a real team player and be committed to supporting our frontline staff who strive to give our children and young people the support they deserve for the brightest future they can have.

Joining the Staff Bank gives you the flexibility to work and earn alongside your existing commitments, while building valuable experience and developing your career. You’ll have opportunities to:

• Develop new skills and strengthen your existing experience
• Build your professional network
• Experience different roles across the organisation
• Increase your employability
• Explore opportunities that could lead to fixed-term or permanent roles

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check, references and health clearance.

For guidance on completing your application and for information about our Equality and Diversity principles.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. For further information about working for NCC, please visit our website here.

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Additionally, we reserve the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930