Administration Assistant

Derby City Council; East Midlands; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Local government pension scheme

Health initiatives

Green travel options

Job summary

Derby Homes in Derby is seeking an Administration Assistant to join its repairs team on a 12-month temporary contract. The role involves carrying out a range of office-based functions to support the joining team and maintain efficient administration.

You will need IT experience, particularly with Excel and Word, and strong customer service skills to handle queries from customers. 37 hours per week, based at 839 London Road, Derby.

Qualifications

• Experience with office IT tasks and customer interactions.
• Comfort with Excel and Word for document handling.
• Analytical thinking is advantageous for data tasks.

Responsibilities

• Provide office-based support to the repairs team and handle routine queries.
• Assist with administration tasks to ensure smooth team operations.

Skills

IT skills

Customer service

Analytical thinking

Tools

Excel

Word

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job title Administration Assistant Job reference 000012590 Date posted 21/10/2026 Application closing date 08/11/2026 Working Pattern Full time Salary Scale 4 £27,274 – £29,071 Contractual hours 37 Basis Full time Job category/type Administration Attachments Blank Job description

Organisation: Derby Homes

Hours: 37 hours per week

Contract type: 12 Months Temporary Contract

Location: 839 London Road, Derby

Derby Homes are seeking to employee an Administration Assistant to join its repairs team on a 12-month contract. The Administration Assistant will carry out a number of office-based functions to support the joining team.

You shall need to have experience in IT, particularly with excel and word documents. Some analytical skills would be an advantage but not necessary at the point of employment. You shall need to have excellent customers service skills to deal with queries and questions our customers may have.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Job description

Person specification

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proudto have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.

We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [e-mail] . https://www.derby.gov.uk/signing-service/

The closing date for this vacancy is the 8 th November 2026 at midnight. Any application forms received after the closing date will not be accepted.

Interviews are being held on 18 th and 19 th November 2026. If you have been selected for interview you will hear from us prior to the interview date.