Administration Apprentice – Office & Sales Support

Blackpool; Hardhorn, Lancashire; Remote; GBP 15,000 - 22,000; Full time

Job summary

Affordable Windows Group is offering apprenticeships in Sales Administration or Production Office Administration. You will work toward a Level 2 Administration Assistant Apprenticeship with full training and support.

Locations include a Head Office and manufacturing sites in Poulton-le-Fylde and Blackpool. Hourly pay starts at £13.50 for 21+, with raises after probation and on apprenticeship completion, plus annual reviews.

Qualifications

• Level 2 English and Maths or willingness to complete Functional Skills (Level 1/2) required or desirable.
• Teamwork and IT/digital skills needed.
• Willingness to learn and develop in a busy admin role.

Responsibilities

• Provide administrative support to production office and keep operations smooth.
• Maintain records of production schedules, stock levels and orders.
• Liaise with suppliers, customers and internal teams to manage orders and deliveries.
• Assist with quality control to ensure documentation meets standards and regulations.
• Handle inquiries and provide customer service support.
• General admin tasks: data entry, filing, and updating systems.
• Grow sales (no cold calls) and build relationships with customers.
• Identify customer needs and recommend window/door solutions after training.
• Prepare quotes and follow up on enquiries.
• Maintain customer interaction records in the in-house system.
• Collaborate with transport and production for smooth orders.

Skills

Teamwork

IT and digital skills

Ability to follow instructions

Adaptability and flexibility

Education

Level 2 English and Maths requirement

Job description

Affordable Windows Group is offering apprenticeships in Sales Administration or Production Office Administration. You will work toward a Level 2 Administration Assistant Apprenticeship with full training and support.

Locations include a Head Office and manufacturing sites in Poulton-le-Fylde and Blackpool. Hourly pay starts at £13.50 for 21+, with raises after probation and on apprenticeship completion, plus annual reviews.