Administrative Apprentice

South Gloucestershire and Stroud College; Bristol; On-site; GBP 12,000 - 16,000; Full time

Job summary

A local educational institution in Bristol is seeking an apprentice for basic administration and clerical support. This role involves entering data into IT systems, solving daily problems, and providing guidance to visitors. Apprentices will gain hands-on experience while receiving training, with the potential for permanent employment following the apprenticeship. Work hours are Monday to Friday, and 35 hours per week.

Qualifications

• Basic administrative skills with the ability to follow established procedures.
• Ability to use IT systems for data entry and information checking.
• Good communication skills for greeting and guiding visitors.
• Attend college day release and maintain progress as per learning agreement.
• Support basic administrative duties of the team.

Responsibilities

• Use IT systems to enter and check data for errors.
• Solve basic problems using prepared responses.
• Make decisions regarding work order and daily requirements.
• Arrange meetings for colleagues and visitors.
• Receive and issue standard guidance via calls/emails.
• Provide guidance to students/visitors.
• Greet students and visitors with basic information.
• Undertake internal training as required.
• Attend college day release and maintain satisfactory progress.

Skills

Data entry

Basic IT skills

Telephone etiquette

Education

Business administrator Level 3

Tools

IT systems

Job description

To provide administration and/or clerical support at a basic level with basic supervision, to cover specific pieces of short-term work or assignments, or to support the basic administrative duties of the team.

Salary will be discussed further at Interview

Training course

Business administrator (level 3)

Hours

Monday to Friday, 9.00am to 5.00pm.

35 hours a week

Monday 13 April

Duration

2 Years

Work

As an apprentice, you’ll work at a company and get hands‑on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an apprentice, you’ll work at a company and get hands‑on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work:

• Using University IT systems, enter data to relevant databases, ensuring information is checked for errors against source data
• Solve basic problems that occur on a daily/regular basis, using pre prepared responses or material
• Make basic decisions regarding work order and daily requirements
• Follow established ordering and monitoring procedures to ensure adequate stocks of consumables are maintained
• Arrange meetings as directed for colleagues and visitors
• Receiving telephone calls/emails and issuing standard guidance or taking messages within prescribed standards
• Greeting and providing guidance to students/visitors and the giving and receiving of basic information
• Undertake internal training as required
• Attend college day release in line with college/training provider attendance policy. Maintain satisfactory progress as per the learning agreement

Where you’ll work

5 Tyndall Avenue
Bristol
BS8 1UD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

South Gloucestershire and Stroud College

After this apprenticeship

Whilst a permanent role cannot be guaranteed the majority of apprentices gain open ended employment.