Administration and Organisation Officer

Neath Port Talbot Council; Port Talbot; On-site; GBP 29,000 - 35,000; Full time

Job summary

Tywyn Primary School, under Neath Port Talbot Council, is seeking an Administration and Organisation Officer to join the office team. The role is customer-facing, handling routine clerical and financial duties, and supporting school operations during term time.

The successful candidate will be organised, approachable and able to communicate effectively with parents, pupils and staff while maintaining confidentiality and a calm approach under pressure. Welsh language is desirable.

Qualifications

• Customer-facing role with a focus on professional, friendly service.
• Strong interpersonal and communication skills essential.
• Ability to build positive relationships with pupils, parents, staff and external agencies.
• Confidentiality and ability to manage a varied workload are required.

Responsibilities

• Provide clerical, administrative and financial support to the school operation.
• Be the first point of contact for parents, visitors, pupils, staff and external agencies.
• Maintain a professional, welcoming school reception and office workflow.
• Support day-to-day life of the school community and handling routine tasks.

Skills

Customer service

Communication

Job description

THE DETAILS:

• Location: Tywyn Primary School
• Subject: Not supplied
• Hours: Full time
• Contract: Temporary
• Salary Type: Per annum
• Salary: £25,614 (pro rata) Level 1 - Grade 2, SCP 3
• Language: English
• Closing Date: 09 October, 2026 12:00 AM

Admin and Org - Level 1

Salary: £25,614 (pro rata) Level 1 - Grade 2, SCP 3

Work Schedule: 32.5 hours per week / 39 weeks per year (term time)

Permanent

Tywyn Primary School is a warm, welcoming and inclusive school, overlooking the Aberavon beachfront. With both mainstream and specialist teaching provisions, we pride ourselves on creating an inclusive environment where every learner is supported to reach their full potential. Our dedicated staff work together to foster a culture where all children feel valued, safe and able to thrive. At the heart of our school is a strong community spirit, with regular engagement sessions and meaningful partnerships with families and the wider community.

We are looking for an organised, motivated, and approachable individual to join our school office team as an Administration and Organisation Officer.

This is a customer-facing role and will involve being the first point of contact for parents, visitors, pupils, staff, and external agencies. The successful candidate will provide a professional, friendly, and welcoming service while undertaking a range of routine clerical, administrative, and financial duties to support the efficient operation of the school.

We are seeking someone with excellent communication and interpersonal skills, who can build positive relationships with pupils, parents, colleagues, and visitors. The ability to remain calm under pressure, maintain confidentiality, and manage a varied workload is essential.

This is a rewarding opportunity to make a meaningful contribution to the continued success of Tywyn Primary School and to play a key role in supporting the day-to-day life of our school community.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our schools are equally committed to ensuring the safety and protection of all children and young people and will take action to safeguard their wellbeing. The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Welsh language for this post is desirable.

This post is subject to an Enhanced Check (child) from the Disclosure & Barring Service.

Shortlisting will take place on: Week Commencing 12th October 2026

Interviews: TBC

Why Join us?

• A welcoming and inclusive school with a strong community commitment
• Access to local authority employee benefits, including generous pension,
• wellbeing support and discounted gym membership
• Term time working
• Collaborative working with experienced and dedicated colleagues