Reception Administrator

Tywardreath School; Par; On-site; GBP 5,200 - 8,600; Part time

Job summary

Tywardreath School in Par, Cornwall, is seeking a friendly and organised school office receptionist and administrator to join our welcoming team. This role provides high-quality administrative support and is the first point of contact for pupils, parents, staff and visitors.

It is 9 hours per week, on Wednesdays and Thursdays, 8.30am to 1pm. You will handle reception, maintain records, support communications, and assist with events, using Office 365 and Arbor where available.

Qualifications

• Experience in an administrative or office environment.
• Excellent communication and customer service skills.
• Highly organised with strong attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Confidence using Microsoft Office 365 and IT systems.
• Commitment to safeguarding, inclusion and equality.
• Experience in a school environment and Arbor knowledge is advantageous but not essential.
• Ability to work with pupils, families and staff.

Responsibilities

• Welcoming visitors and answering enquiries by phone and email.
• Providing confidential administrative support to the school.
• Maintaining pupil and school records (Arbor and other systems).
• Supporting finance administration and school purchases.
• Assisting with communications, website updates and social media content.
• Supporting the organisation of school events, meetings and trips.
• Managing parental enquiries and providing excellent customer service.
• Ensuring safeguarding and visitor procedures are followed.

Skills

Admin experience

Customer service

Organised

Prioritisation

MS Office 365

Confidentiality

Team player

Safeguarding & inclusion

Tools

Arbor

Job description

Your Role

Are you an organised, friendly and professional administrator who thrives in a busy environment? Do you enjoy working with children, families and colleagues to make a positive difference every day?

Tywardreath School is seeking an enthusiastic and highly motivated school office receptionist and administrator to join our welcoming and supportive team. This is a fantastic opportunity to play a central role in the life of our school, providing high-quality administrative support while being the first point of contact for pupils, parents, staff and visitors. This role is for 9 hours per week on a Wednesday and Thursday morning 8.30am - 1pm.

For further information, please contact Mrs Caroline Turner, Senior office administrator at tywardreath.tpacademytrust.org.

About the Role

As a school office Receptionist and Administrator, you will help ensure the smooth and efficient running of the school office. You will provide a professional and welcoming reception service, manage communications, maintain accurate records and support a wide range of administrative functions across the school. You will work closely with school leaders, staff and families, helping to create a positive experience for everyone who engages with our school community.

Key responsibilities

• Welcoming visitors and answering telephone and email enquiries.
• Providing confidential administrative support to the school.
• Maintaining pupil and school records using Arbor and other systems.
• Supporting finance administration and processing school purchases.
• Assisting with school communications, website updates and social media content.
• Supporting the organisation of school events, meetings and trips.
• Managing parental enquiries and providing excellent customer service.
• Ensuring safeguarding and visitor procedures are followed at all times.

Successful candidates will be required to complete an enhanced Disclosure and Barring Service (DBS) application as part of their pre-employment administration. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Other pre-employment checks will include receipt of two satisfactory references, evidence of right to work in the UK, proof of any relevant qualifications and completion of a health assessment questionnaire.

About You

We are looking for someone who:

• Has experience working in an administrative or office environment.
• Possesses excellent communication and customer service skills.
• Is highly organised with strong attention to detail.
• Can manage competing priorities and work to deadlines.
• Is confident using Microsoft Office 365 applications and other IT systems.
• Understands the importance of confidentiality and professionalism.
• Works well both independently and as part of a team.
• Demonstrates a commitment to safeguarding, inclusion and equality.

Experience of working within a school environment and knowledge of Arbor would be advantageous but are not essential.

Why Join Us?

At Tywardreath School, we are proud of our caring and inclusive ethos. We offer:

• A supportive and friendly team environment.
• Opportunities for professional development and training.
• The chance to make a meaningful contribution to children's education and wellbeing.
• Membership of Truro and Penwith Academy Trust, a collaborative organisation committed to excellence in education.

Benefits of Working with Us:

As a leading Academy Trust, we are able to offer our staff a range of continued professional development opportunities alongside family friendly policies and access to the Local Government/Teachers Pension Schemes. More on our benefits can be found here.

Safeguarding Information

Candidates are advised that Truro and Penwith Academy Trust operate safer recruitment procedures based on the requirements outlined in: Keeping Children Safe in Education (KCSIE) 2025.

Statutory guidance from the DfE on Disqualification under the Childcare Act 2006.

Our recruitment process requires checks including identity, right to work, and an enhanced DBS check with a barred list check for all staff and volunteers. Checks for other roles may include overseas checks for those who have lived abroad, prohibition from teaching checks, and childcare disqualification checks, these will be undertaken for all appropriate roles. This ensures that: Statutory checks on staff who work with children are complied with in line with the Disclosure and Barring Service requirements for Regulated Activity and are completed prior to starting within the Trust. Please also note: At least one member of the recruitment panel will have successfully completed safer recruitment training through an accredited training provider.

Online searchers will be undertaken as part of pre-recruitment checks.

Pre-appointment vetting checks.

Where appropriate, details of checks will be held in individuals' personnel files. We follow requirements and best practice in retaining copies of and the retention of these checks, and they will be recorded within the single central record for the successful candidate, and in line with our data retention policy for all other candidates. All relevant staff (involved in early years' settings and/or before or after-school care for children under eight) are made aware of the disqualification from childcare guidance and their obligations to disclose to us relevant information that could lead to disqualification.

TPAT complies with the requirements of KCSIE 2025.

https://www.gov.uk/government/publications/keeping-children-safe-in-education--2