Admin Team Leader

TN United Kingdom; Stoke-on-Trent; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Admin Team Leader to manage daily operations and lead a dynamic team. This role involves overseeing stock management, ensuring best practices, and driving team performance in a fast-paced environment. The ideal candidate will possess strong people management skills and a calm demeanor under pressure. With a focus on training and development, you will play a vital role in enhancing team capabilities and maintaining operational excellence. Join a forward-thinking company that values innovation and employee well-being, offering a variety of benefits to support your career growth.

Benefits

5% Pension Contribution

Healthcare Cashback Scheme

Attendance Bonus

Enhanced Maternity, Paternity, and Adoption Packages

Employee of the Month Awards

Make a Difference Days

Share-save Scheme

Qualifications

• Experience in logistics or warehouse environments is essential.
• Strong understanding of inventory operations and performance metrics.

Responsibilities

• Allocate tasks and supervise daily operations within the team.
• Identify training gaps and implement plans to enhance team skills.

Skills

People Management

Problem-Solving

Communication Skills

Time Management

Organizational Skills

Tools

Microsoft Excel

Microsoft Outlook

Warehouse Management Systems

Job description

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Job Title: Admin Team Leader

As an Admin Team Leader, you will be responsible for both the day-to-day management of your team and the management of stock and processes.

Our Admin Team Leader will ensure that their team follows correct processes, identify gaps in knowledge and skills, and ensure their team is trained and follows best practices. You will provide support in areas including Goods In, Stock Control, and PI.

Responsibilities

1. Allocate and supervise daily tasks and conduct team briefings.
2. Fully understand all department areas including Goods In, Stock Control, and PI.
3. Identify inventory issues and escalate to Operations and Warehouse Management.
4. Complete HR functions such as disciplinaries, welfare meetings, RTW meetings, and performance management.
5. Monitor and update the skills matrix, identify training gaps, and implement training plans.
6. Resolve stock issues including pick exceptions and recoveries.
7. Ensure stock in the red area does not exceed 24 hours.
8. Keep all timesheets up to date and accurate.
9. Monitor incomplete Goods In records and drive warehouse/goods in to resolution.
10. Provide daily reporting on stock position and variances.
11. Support the team and maintain a professional presence within Inventory.

Candidate Profile

Skills

• Confident with a fair and consistent approach to people management.
• Professional and calm under pressure.
• Problem-solving skills and the ability to work independently.
• Excellent communication skills with all management levels.
• Strong time management skills.
• Organized and methodical approach.

Technical Skills

• Proficient in Microsoft Excel and Outlook.
• Experience with Warehouse Management Systems.
• Ability to manage daily performance metrics.

Experience

• In-depth understanding of inventory operations.
• Experience working to deadlines and motivating others.
• Experience in logistics or warehouse environments.
• Ability to analyze information promptly.
• Capacity to manage fluctuating workloads.

About Us

Founded in 2000, we have achieved significant growth and success, launching in new territories across Europe. Our goal is to be the best electrical retailer in Europe. We value boldness, innovation, caring for people, and having fun.

Employee Benefits

• At least 5% pension contribution.
• Healthcare Cashback Scheme.
• Attendance Bonus.
• Enhanced Maternity, Paternity, and Adoption Packages.
• Employee of the Month awards.
• Expression of Wish service.
• Make a Difference days (2 fully paid charity days per year).
• Share-save Scheme.

For more benefits, visit our AO Benefits page.