Ward Clerk Administration Team Leader

Tameside and Glossop Integrated Care NHS FT; Ashton-under-Lyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking a Ward Clerk Administration Team Leader to oversee a dedicated team in delivering high-quality administrative services. This role is pivotal in ensuring efficient operations across urgent care and surgical specialties, requiring strong leadership and supervisory skills. You will be responsible for training staff, maintaining data quality, and supporting HR processes, all while fostering a compassionate and accountable work environment. Join a forward-thinking organization committed to improving health outcomes and making a significant impact in the community.

Benefits

Flexible working

27-33 days annual leave plus bank holidays

NHS Pension Scheme

Free eye tests and health checks

Gym discounts

Bicycle loan scheme

Salary sacrifice car scheme

Support for stress and bereavement

Qualifications

• Demonstrated leadership skills in a supervisory role.
• Experience in handling sensitive personal information.

Responsibilities

• Provide comprehensive Ward Clerk service across various specialties.
• Ensure compliance with Trust key performance indicators.

Skills

Leadership Skills

Supervisory Experience

Administrative Skills

Confidentiality Handling

Education

Experience in Administration

Job description

Ward Clerk Administration Team Leader - Band 3 - 37.5 hours

Previous applicants need not apply

As a Ward Clerk Administration Team Leader with supervisory and administration experience, you will demonstrate strong leadership skills to a team of Ward Clerks across the Trust.

You and your team will provide a comprehensive Ward Clerk service to wards across the Urgent Care, Medicine, and Surgical specialties, as well as supporting clerical teams within Same Day Emergency Care and Early Pregnancy Units.

This role includes ensuring safe staffing levels, compliance with Trust key performance indicators, supporting HR processes such as return-to-work meetings and documentation, delivering supervision to staff, supporting annual appraisals, and recruitment within the team. You will be responsible for maintaining efficient, effective, and high-quality administrative functions within the service.

You will support and train ward and other clerical support staff to ensure systems are efficient and data quality is maintained. A flexible approach is essential, along with your ability to contribute to the administrative team, use your initiative, and adapt to change.

You will be the designated person responsible for Bed Bureau/Ward Clerk Team staff training and rota management, managing clerical support to ward staff and bed managers, and undertaking delegated duties without supervision. You will support HR processes, including return-to-work meetings, supervision, appraisals, and recruitment.

The post requires familiarity with a full range of clerical tasks and the ability to handle tasks requiring strict confidentiality, including sensitive personal information.

About Us

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people. We provide a range of hospital and community services for adults and children. Our vision is to improve health outcomes through collaboration with our health & care partners.

Our Values & Behaviours

• Compassion
• Accountability
• Respect
• Excellence

We aim to reflect the diversity of our community and encourage applications from all backgrounds, particularly from Black, Asian & minority ethnic candidates, LGBTQ+ and Disabled people.

Benefits

Flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discounts, bicycle loan scheme, salary sacrifice car scheme, and support for stress, bereavement, relationships, and finances.

Contact Details

For further information or informal visits:

• Name: Vicki Bowker
• Job Title: Assistant Directorate Manager
• Email: [e-mail]
• Phone: [phone]

Available Monday to Friday, 8 am - 4 pm.

Alternative Contact:

• Name: Alexa Scullard
• Deputy Directorate Manager
• Phone: [phone]