Admin & Operations Assistant (12-Month FTC)

Capsticks Solicitors LLP; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Capsticks Solicitors LLP in Birmingham is seeking an Administration Assistant for a full-time, 12-month fixed-term contract to cover maternity leave. The role provides hands-on on-site support across office services, including post handling, printing, scanning and general admin.

You will work as part of Central Services, contributing to data reporting, stock control, and ensuring a high standard of service to fee earners and visitors, while maintaining compliance with policies.

Qualifications

• Experience using Microsoft Office programmes.
• Experience handling physical paperwork.
• Excellent customer service and communication skills.
• Attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Discretion with confidential information.

Responsibilities

• Maintain, analyse, and report operational data using Excel and other systems.
• Handle post, scanning, filing, and distribution of mail.
• Support sustainability initiatives and health and safety compliance.
• Organise workflows across responsibilities to ensure efficiency.
• Greet visitors and manage stock and office supplies.
• Assist with printing, scanning, and document processing.
• Collaborate on ad hoc site projects with the Site Lead or Central Services Manager.

Skills

Microsoft Office

Physical paperwork

Customer service

Communication

Attention to detail

Under pressure

Stakeholder relationships

Discretion with confidential info

Tools

Printer/Caxier/Scanner

Job description

Capsticks Solicitors LLP in Birmingham is seeking an Administration Assistant for a full-time, 12-month fixed-term contract to cover maternity leave. The role provides hands-on on-site support across office services, including post handling, printing, scanning and general admin.

You will work as part of Central Services, contributing to data reporting, stock control, and ensuring a high standard of service to fee earners and visitors, while maintaining compliance with policies.