Facilities & Workplace Support Specialist (4-Month Contract)

Pinsent Masons LLP; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Carers' leave

25 days annual leave

Pension

Private healthcare

Death in service cover

Interest-free loans

Cycle to work

Job summary

Pinsent Masons LLP in Birmingham is seeking a proactive Workplace Assistant for a 4-month fixed-term contract to support office operations and health and safety initiatives. The role covers document production, post handling, and general facilities support to ensure a professional client and colleague experience.

Responsibilities include reprographics, post management, invoicing support, and helping with contractor coordination.

Qualifications

• Experience in Facilities or Workplace Services within a professional services environment.
• Strong customer service experience with a focus on quality service.
• Experience using high-volume printing or reprographics equipment.
• Strong IT skills including Microsoft Office applications.
• Excellent communication and interpersonal skills.

Responsibilities

• Produce, print, scan, collate, bind and laminate legal documents to high standards.
• Assist with document creation and preparation for internal/external use.
• Manage incoming/outgoing post, courier services and legal notices.
• Process archive and deeds retrieval requests with accurate record-keeping.
• Monitor office service areas, supplies and equipment.
• Provide first-line support for reprographics equipment and liaise with engineers.
• Respond to workplace service requests and facilities-related tasks.
• Assist with invoice processing and meeting room support.
• Support workplace health, safety and environmental initiatives.
• Assist with contractor management and ensure compliance standards.
• Act as Fire Warden and support emergency procedures.
• Use workplace tech platforms to manage requests and track performance.
• Produce reports and identify improvements to services and efficiencies.
• Support broader Facilities operations as needed.

Skills

Facilities experience

Customer service

Printing/reprographics

Microsoft Office

Communication

Organization

Attention to detail

Confidentiality

Education

IOSH Managing Safely (advantageous)

Tools

Microsoft Office

Job description

Pinsent Masons LLP in Birmingham is seeking a proactive Workplace Assistant for a 4-month fixed-term contract to support office operations and health and safety initiatives. The role covers document production, post handling, and general facilities support to ensure a professional client and colleague experience.

Responsibilities include reprographics, post management, invoicing support, and helping with contractor coordination.