Facilities & Reprographics Coordinator - 4-Month FTC

Pinsent Masons; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Carers' leave

25 days annual leave

Contributory pension of up to 5%

Death in service cover (4 x base)

Interest-free season ticket loan

Interest-free gym membership loan

Interest-free rental deposit loan

Cycle to work scheme

Job summary

Pinsent Masons in Birmingham is seeking a proactive Workplace Assistant for a 4-month fixed-term contract. The role supports document production, post services, health and safety initiatives and day-to-day facilities operations to ensure a professional experience for colleagues and clients.

This hands-on role spans multiple workplace functions, providing resources, technology and support to help the team deliver outstanding client service.

Qualifications

• Experience in Facilities, Workplace Services or professional services.
• Customer service focus with a track record of delivering high-quality service.
• Experience using high-volume printing or reprographics equipment.
• Strong IT skills including Microsoft Office.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities and meet deadlines.
• Strong organisational skills with attention to detail.
• Understanding of confidentiality and handling sensitive information.
• Flexible and adaptable approach to supporting different areas of workplace operations.
• Awareness of health and safety responsibilities in an office environment.
• IOSH Managing Safely qualification would be advantageous.

Responsibilities

• Producing, printing, scanning, collating, binding and laminating legal documents to high standards.
• Supporting creation and preparation of documents, presentations and legal plans.
• Managing incoming/outgoing post, courier services, DX, notices and fax communications.
• Processing archive and deeds retrieval requests with accurate records.
• Monitoring office service areas, stationery and equipment.
• Providing first-line support for printing/reprographics; liaising with engineers.
• Responding to workplace service requests and facilities tasks.
• Assisting with invoice processing and meeting room support.
• Supporting workplace health, safety and environmental initiatives through inspections.
• Assisting with contractor management and ensuring compliance.
• Acting as a Fire Warden and supporting emergency procedures.
• Using platforms to manage requests, monitor performance and records.
• Producing reports and identifying opportunities to improve services.

Job description

Pinsent Masons in Birmingham is seeking a proactive Workplace Assistant for a 4-month fixed-term contract. The role supports document production, post services, health and safety initiatives and day-to-day facilities operations to ensure a professional experience for colleagues and clients.

This hands-on role spans multiple workplace functions, providing resources, technology and support to help the team deliver outstanding client service.