Admin Officer

TN United Kingdom; Stoke-on-Trent; On-site; Full time

Job summary

A leading public sector agency is seeking a temporary admin officer to provide essential support to the legal system. This full-time role involves clerking courts and ensuring compliance in documentation. Candidates should have administrative experience and strong customer service skills. Training provided.

Qualifications

• 12-18 months of administrative experience.

Responsibilities

• Preparing papers and files for court.
• Creating and updating records on the in-house computer system.

Skills

Customer Service

Job description

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About HM Courts & Tribunals Service (HMCTS)

Our client, HMCTS, is an agency of the Ministry of Justice providing administrative support for the legal system across England and Wales. HMCTS ensures justice works for everyone, defending fundamental rights and freedoms. It serves a diverse range of individuals, from vulnerable populations to families in crisis, claimants, and businesses, with a commitment to accessibility and efficiency.

Job Details

We are seeking a temporary admin officer for our public sector client, initially until June 2025, with potential for extension based on business needs. This is a full-time position, Monday to Friday, 37 hours per week, typically from 9 am to 5 pm. The pay rate starts at £12.36 for the first 12 weeks, increasing to £12.53 thereafter, paid weekly.

Location

This role is fully office-based, located in ST1 3BP.

Responsibilities

• Preparing papers and files for court
• Creating and updating records on the in-house computer system and data input
• Post opening and dispatch
• Ensuring compliance and quality standards in administration documentation
• Clerking courts, tribunals, and hearings, including face-to-face customer contact

Candidate Requirements

The ideal candidate will have 12-18 months of administrative experience and excellent customer service skills, as clerking involves direct customer interaction. Full training will be provided.

Additional Information

The successful candidate will undergo a Basic DBS check and referencing. If interested, please apply for more details.

Equal Opportunities

Brook Street supports the Armed Forces Covenant, guaranteeing interviews for veterans or military spouses/partners who meet the essential criteria. As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, we also offer guaranteed interviews to candidates with disabilities or military backgrounds who meet the essential criteria. Please register your interest via the Brook Street website, indicating the role you are interested in. We are committed to engaging with you, especially if you belong to the high-volume group of ex-military candidates or spouses/partners.