Admin Officer

Brook Street; Stoke-on-Trent; On-site; Full time

Job summary

A public sector client is seeking a temporary administrative officer to provide essential support for court services. This full-time role involves managing administrative tasks and clerking duties, ensuring compliance with quality standards. Full training is provided, and the position is office-based in Stoke-on-Trent.

Qualifications

• 12-18 months of administrative experience in a workplace setting.

Responsibilities

• Preparing papers and files for court.
• Creating and updating records on the in-house computer system.
• Clerking courts, tribunals, and hearings.

Skills

Customer Service

Administrative Skills

Job description

Our client, HM Courts & Tribunals Service (HMCTS), is an agency of the Ministry of Justice that provides administrative support for the legal system across England and Wales, ensuring justice for everyone.

Our justice system defends fundamental rights and freedoms. It is essential to serve all individuals who rely on it, including vulnerable populations, families in crisis, claimants, and businesses. HMCTS is committed to administering an accessible and efficient justice system.

Our public sector client is seeking a temporary administrative officer to join their team until June 2025, with potential for extension based on business needs. This is a full-time position, Monday to Friday, 37 hours per week, typically from 9 am to 5 pm. The pay rate starts at £12.36 for the first 12 weeks, increasing to £12.53 from week 12, paid weekly.

This role is office-based due to the nature of the work, located at ST1 3BP.

Responsibilities include supporting court services with administrative tasks such as:

• Preparing papers and files for court
• Creating and updating records on the in-house computer system
• Managing post opening and dispatch
• Ensuring compliance with quality standards for administration documentation
• Clerking courts, tribunals, and hearings, involving face-to-face contact with customers

The ideal candidate will have 12-18 months of administrative experience in a workplace setting and excellent customer service skills, as clerking duties are part of the role. Full training will be provided.

Successful applicants will be subject to a Basic DBS check and references. If interested, please apply for more information.

Brook Street supports the Armed Forces Covenant and guarantees to interview all veterans or spouses/partners of military personnel who meet the essential criteria.

As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, Brook Street offers a guaranteed interview to eligible candidates through the Public Sector Resourcing Framework (PSR).

If you identify as disabled, a veteran, or a military spouse/partner and meet the role's criteria, please contact us via the Brook Street website to register your interest. We are committed to engaging with you.

In cases of high volume of eligible military candidates, the best candidates from this group will be interviewed.