Administration Officer

Brook Street; Birkenhead; On-site; Full time

Job summary

An established industry player is seeking dedicated individuals for full-time administration roles in Birkenhead. This position involves providing essential administrative support within HM Land Registry offices, ensuring efficient handling of calls, and managing customer queries. Candidates will need to demonstrate strong organizational skills, attention to detail, and proficiency in Microsoft software. With flexible hours and the potential for contract extension, this role offers a great opportunity for those looking to make a meaningful impact in a supportive team environment. If you thrive in dynamic settings and have a passion for delivering exceptional service, this position is perfect for you.

Qualifications

• Experience in administration and customer service in an office environment.
• Ability to prioritize work and make sound judgments.

Responsibilities

• Provide administrative support and manage calls in HM Land Registry offices.
• Access and update systems, ensuring accurate data input.

Skills

Administrative Support

Customer Service

Organizational Skills

Attention to Detail

Teamwork

Decision Making

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Brook Street are very pleased to be recruiting for HM Land Registry administration roles based in Birkenhead. These are full-time roles, Monday to Friday, 37.5 hours per week.

Fully office based

Flexible hours - must complete 37.5 hours a week in total. Can work between 7am-6pm.

The role requires the successful candidates to carry out, but not limited to, the following:

• Provide administrative support duties in HM Land Registry offices and in local authority settings
• Access and update HMLR systems
• Manage calls efficiently providing accurate, impartial information
• Carry out all of the required customer checks.
• Scanning of paper records per defined work instructions
• Working with internal and external stakeholders to resolve questions and queries.
• Data input of local scanned records to create digital records
• Keep up to date with process and practice changes

You must have:

• Experience of administration and/or customer service in an office-based environment
• Experience of working as a team member to deliver common goals
• Effective organisational skills and able to prioritise work
• Excellent attention to detail and ability to make sound judgements/decisions based on available evidence
• Good computer skills, experience of using Microsoft based software, including knowledge of Outlook, Word, and Excel

The role is for 3-6 months - possibly extending, Monday to Friday, 37.5hrs per week at £12.74/hr.

If this sounds the ideal role for you and would like to apply, then please apply online or send your CV in Word format.