Admin Officer

Protocol; Stevenage; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Weekly pay

Contract extension potential

Friendly working environment

FE college experience

Job summary

Protocol is seeking an Entry Level Admin Support Officer to join a busy Further Education College in Stevenage on a temporary, full-time basis. Immediate start available and you’ll support staff and students with everyday admin tasks.

In this role you’ll handle general administration across departments, manage enquiries, maintain student records, assist enrolment and learner support, and help prepare documents and reports in a fast-paced college environment.

Qualifications

• Strong communication and organisational skills.
• Good IT skills, including Microsoft Office applications.
• Excellent attention to detail.
• A professional and positive attitude.
• Ability to work effectively as part of a team.
• Previous administration, customer service, or office experience is beneficial but not essential.

Responsibilities

• Providing general administrative support across college departments.
• Responding to telephone, email, and face-to-face enquiries.
• Maintaining accurate student records and databases.
• Assisting with enrolment, admissions, and learner support processes.
• Preparing documents, reports, and correspondence.
• Scheduling meetings and managing calendars.
• Data entry, filing, scanning, and document management.
• Supporting reception and visitor services when required.

Skills

Communication

Organization

IT skills

Attention to detail

Professional attitude

Teamwork

Admin experience

Tools

Microsoft Office

Job description

Admin Support Officer (Temporary)

Location: Stevenage
Pay Rate: £13.00 - £14.00 per hour
Contract: Temporary, Full-Time
Start Date: Immediate Start Available

About the Role

We are currently recruiting for an Entry Level Admin Support Officer to join a busy and welcoming Further Education College. This temporary position is ideal for someone looking to gain valuable administrative experience within the education sector while supporting both staff and students in a dynamic college environment.

FE colleges provide education and training to students aged 16+ and adult learners, offering vocational, technical, and academic programmes. As part of the administration team, you will play an important role in ensuring the smooth day-to-day running of college operations and helping to create a positive experience for learners and staff.

Key Responsibilities

• Providing general administrative support across college departments
• Responding to telephone, email, and face-to-face enquiries
• Maintaining accurate student records and databases
• Assisting with enrolment, admissions, and learner support processes
• Preparing documents, reports, and correspondence
• Scheduling meetings and managing calendars
• Data entry, filing, scanning, and document management
• Supporting reception and visitor services when required

What We’re Looking For

• Strong communication and organisational skills
• Good IT skills, including Microsoft Office applications
• Excellent attention to detail
• A professional and positive attitude
• Ability to work effectively as part of a team
• Previous administration, customer service, or office experience is beneficial but not essential

What You’ll Receive

• Competitive hourly rate of £13.00 - £14.00 per hour
• Valuable experience within a Further Education college
• Friendly and supportive working environment
• Opportunity to develop administrative and customer service skills
• Weekly pay
• Potential for contract extension and future opportunities

Whether you're looking for your first office-based role, are returning to work, or want to build experience within education, we'd love to hear from you.