Admin Manager

DHL Germany; Rugby; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Rugby is seeking an Admin Manager for a 12-month FTC, full-time. The role spans project support for the CT team and wider network, driving new initiatives from scoping through to implementation and ensuring steady state operations.

You will partner with Customer Services, Planning and Finance CoE, and manage purchasing and billing processes. Candidates should have administration or project management experience, strong IT skills, and proficiency in Microsoft Office, including

Qualifications

• Experience in Administrative roles, ideally within a multi-location set up.
• Experience in Customer Services, ideally with a Retail customer
• Experience in management or project roles, ideally in a fast paced environment.
• Customer relationship/service experience
• Previous management experience required
• IT literate, With Microsoft office packages, Excel

Responsibilities

• Provide high quality project and account support for the CT team and across the wider network, working independantly to successfully deliver on the CT objectives and management of new initatives through effective project support from scoping through to implementation of new processes to steady state
• Be responsible for customer and stakeholder engagement and management to drive the best results within CI, Engagement and new Projects
• Business Partnering with Planning and Finance CoE teams for Purchasing and Billing
• Smooth operation of financial processes between the Planning, Customs and Finance functions.
• Project management, scoping, implementation of new DHL intiatives.

Skills

Microsoft Office

Excel

Customer service

Administration

Management experience

Project management

Job description

Pay Rate: £31,000

Grade: M

Contract Type: 12 Month FTC/Secondment (Full-Time)

Shift patterns: Monday to Friday, 08:30AM to 16:30PM

Location: Rugby

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for an Admin Manager!

A TYPICAL DAY MAY INVOLVE

• Provide high quality project and account support for the CT team and across the wider network, working independantly to successfully deliver on the CT objectives and management of new initatives through effective project support from scoping through to implementation of new processes to steady state
• Be responsible for customer and stakeholder engagement and management to drive the best results within CI, Engagement and new Projects
• Business Partnering with Planning and Finance CoE teams for Purchasing and Billing
• Smooth operation of financial processes between the Planning, Customs and Finance functions.
• Project management, scoping, implementation of new DHL intiatives.

THIS ROLE WOULD SUIT PEOPLE WHO

• Experience in Administrative roles, ideally within a multi-location set up.
• Experience in Customer Services, ideally with a Retail customer
• Experience in management or project roles, ideally in a fast paced environment.
• Customer relationship/service experience
• Previous management experience required
• IT literate, With Microsoft office packages, Excel

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 05/07/2026 . Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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