Admin Manager

Kent Community Health NHS Foundation Trust; Ashford; On-site; GBP 42,000 - 54,000; Full time

Job summary

Kent Community Health NHS Foundation Trust is seeking a Business and Administration Manager to drive service performance, quality and innovation across Adult Services.

You will lead and coordinate administrative systems, workforce planning and business processes to ensure services operate efficiently and effectively. This role offers a proactive, collaborative environment with opportunities to improve care delivery and cost initiatives.

Responsibilities

• Lead the development and implementation of administrative processes.
• Coordinate workloads, reporting and meetings across admin teams.
• Oversee demand and capacity management across administrative teams.
• Support and project manage business plans, service improvement and cost improvement programmes.

Job description

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts, the Kent and Medway Integrated Care Board (ICB) and Medway Community Healthcare or working on the Staff Bank within these organisations. Nursing and AHP vacancies are also open to Student Nurses and Newly Qualified Nurses/AHPs.

Adult Services Business and Administration is at the heart of supporting high-quality services across Kent. Our teams work collaboratively across all localities, providing the vital business, operational and administrative support that enables services to deliver the best outcomes for the people we support.

We are committed to innovation, continuous improvement and finding smarter ways of working. By bringing together expertise, partnership working and modern solutions, we help shape efficient, responsive and sustainable services. This is an exciting opportunity to join a forward-thinking team where your ideas, leadership and drive for excellence will make a real difference. If you enjoy working in a dynamic environment, embracing change and influencing positive outcomes, we would love to hear from you.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

As a Business and Administration Manager, you will play a key leadership role in driving service performance, quality and innovation across Adult Services. You will be responsible for managing and coordinating business processes, workforce planning and administrative systems, ensuring services operate efficiently and effectively.

No two days will be the same. You will lead the development and implementation of administrative processes, coordinate workloads, reporting and meetings, and oversee demand and capacity management across administrative teams. You will also support and project manage business plans, service improvement initiatives and cost improvement programmes, while identifying opportunities to enhance services through innovation and automation.

Working closely with colleagues across the organisation, you will champion best practice, develop collaborative ways of working and support the delivery of strategic objectives. This role is ideal for a proactive and inspiring leader with excellent communication skills, strong project management experience and a passion for continuous improvement and developing people.

Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.

Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values: Compassionate, Aspirational, Responsive and Excellent.

We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.

We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.