Admin & Contact Centre Operator – Inbound Support

Alliance Personnel; Stockport; On-site; GBP 21,000 - 27,000; Full time

Job summary

Alliance Personnel in the Stockport area is seeking an Administrator/Contact Centre Operator. This role focuses on administration, customer service and inbound call centre duties, with full-time hours and an immediate start.

You will handle queries by phone, email and portals, perform data entry and bookings, update the log, and carry out other admin tasks. Training and ongoing support are provided, with potential permanency.

Qualifications

• Confident, clear telephone manner with excellent communication and interpersonal skills.
• Excellent administrational, data entry and computer skills.
• Attention to detail.
• Confidence to work well in a fast-paced environment.

Responsibilities

• Handle customer queries by telephone as well as emails and portals.
• Data entry and updating the work log.
• Managing bookings and responding to email queries.
• All other administrational tasks as required.

Skills

Telephone manner

Communication

Interpersonal skills

Administrative skills

Data entry

Attention to detail

Fast-paced environment

Job description

Alliance Personnel in the Stockport area is seeking an Administrator/Contact Centre Operator. This role focuses on administration, customer service and inbound call centre duties, with full-time hours and an immediate start.

You will handle queries by phone, email and portals, perform data entry and bookings, update the log, and carry out other admin tasks. Training and ongoing support are provided, with potential permanency.