Admin/Contact Centre

Confidential; Stockport; In loco; GBP 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

Confidential in Stockport is seeking an Administrator/Contact Centre Operator for a full-time role based in the central Stockport area. The position focuses on administration as well as customer service and inbound call centre duties, with an immediate start available and a Monday-to-Friday schedule.

The role is ongoing with the possibility of permanency and includes data entry, diary/work log updates, bookings management, and handling customer queries by phone, email, and portals, supported by

Competenze

• Excellent data entry and computer skills.
• Attention to detail.
• Confident, clear telephone manner.
• Previous experience in customer-facing roles is advantageous.

Mansioni

• Handling customer queries by telephone, emails, and portals.
• Data entry and updating the work log.
• Managing bookings and responding to email queries.
• All other administrational tasks as required.

Conoscenze

Telephone manner

Administration

Data entry

Attention to detail

Descrizione del lavoro

We are currently seeking an Administrator/Contact Centre Operator for a role based in the central Stockport area. This role is administration focused, in addition to customer service and inbound call centre duties.

This is a full-time position with an immediate start available. Working hours are Monday to Friday,

It is an ongoing, full-time role with the possibility of permanency.

Duties and Responsibilities

• Handling customer queries by telephone as well as emails and portals.
• Data entry and updating the work log.
• Managing bookings and responding to email queries.
• All other administrational tasks as required.

Candidate Specification

• Confident, clear telephone manner with excellent communication and interpersonal skills.
• Excellent administrational, data entry and computer skills.
• Attention to detail.
• Confidence to work well in a fast-paced environment.

Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided.