Admin Co-ordinator - Spinal - MCCN

Northern Care Alliance; Salford; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Northern Care Alliance NHS Foundation Trust is seeking a capable administrator to join the Spinal Team, handling patient appointments, emails, call handling, post and pathways. You will need prior office experience, a working knowledge of Microsoft Office, and strong communication skills.

The role requires teamwork, initiative and a commitment to personal and professional development within an NHS environment.

Qualifications

• Knowledge of Microsoft Office including Word, Excel, Outlook, PowerPoint and Teams
• Experience working in an administrative/office environment with computerised data systems
• NHS experience is desirable

Responsibilities

• Post and correspondence management
• Booking patient appointments and coordinating pathways
• Incoming and outgoing mail and general administrative duties
• Office stock and supplies management

Skills

Clear communicator

Data entry

Teamwork

Education

NVQ 2 or equivalent

Tools

Microsoft Office

Job description

An opportunity has arisen to join our Spinal Team.

You will be responsible for effective administration duties, booking patient appointments, email coordinating, call handling, post, pathways, and other administrative duties.

You must have previous office-based experience and a working knowledge of Microsoft Office.

You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills and a strong commitment to personal and professional development.

Main duties of the job

• Post
• Pathways
• Incoming and outgoing correspondence
• Office stock

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person specification

Knowledge

• Knowledge of Microsoft Office including Word, Excel, Outlook, Power Point and Teams and their uses in administrative/office environments
• Knowledge of activity management (including waiting lists)
• Local system knowledge, EPR, PAS, G2, Medisec

Experience

• Previous experience of working in an administrative/ office environment using computerised data systems
• Experience of analytical problem solving and data management
• NHS experience

Qualifications

• Educated to NVQ 2 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience

Skills

• Clear communicator with good writing & data entry
• Ability to work on own initiative and as part of a team

The NCA is proud to serve a diverse population and is committed to delivering inclusive, accessible care. We value individuality and aim to build a workforce that reflects the communities we serve. Applications are welcomed from individuals of all backgrounds, identities, and beliefs.

We also warmly welcome applications from serving and former members of the Armed Forces community and their families. Please indicate on your application form if you are a member of the Armed Forces community to be considered under our guaranteed interview scheme, subject to meeting the essential criteria for the role.

As a Disability Confident Employer, we are committed to offering a guaranteed interview to disabled applicants who meet the essential criteria for the post.

If you require any reasonable adjustments during the recruitment process, please contact the Recruitment Team at [e-mail]

Vacancies may close before the advertised closing date if a high volume of applications are received or where an internal redeployee has been identified.

For fixed-term roles, current NHS staff will be considered for secondments, while fixed-term contracts will be offered to external (non-NHS) applicants.

If you are applying for an internal secondment opportunity, we strongly encourage you to discuss this with your line manager before submitting your application. Any secondment offer will be subject to management agreement and the needs of your substantive service. Where release cannot be supported, the secondment may unfortunately be unable to proceed.

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