Admin Assistant — Front Desk & Resident Support (Training + Benefits)

Barchester Healthcare; Maidstone; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free training and development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Pension contributions 3%

Job summary

Barchester Healthcare is seeking an Admin Assistant for a care home in Maidstone. You will answer calls, manage files and support managers, while greeting visitors and guiding prospective clients and their families around the home to showcase our high standards of care.

You will engage with residents, help create a welcoming environment, and develop your administration and people skills through training and on‑the‑job experiences. This role is an opportunity to grow within a supportive team.

Qualifications

• Ability to multi-task and handle administrative tasks.
• Good computer skills and confident telephone manner.
• People person who shows genuine interest in residents and families.

Responsibilities

• Answer the phone and manage inquiries.
• Handle files and support managers with admin tasks.
• Greet visitors and show prospective clients around the home.
• Engage with residents to create a vibrant atmosphere.
• Assist with daily administrative duties as needed.

Skills

Multi-tasking

Computer skills

Telephone manner

People skills

Job description

Barchester Healthcare is seeking an Admin Assistant for a care home in Maidstone. You will answer calls, manage files and support managers, while greeting visitors and guiding prospective clients and their families around the home to showcase our high standards of care.

You will engage with residents, help create a welcoming environment, and develop your administration and people skills through training and on‑the‑job experiences. This role is an opportunity to grow within a supportive team.