Admin Assistant - Care Home

Barchester; West Midlands; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Free training and development for all?

Wellbeing tools & support

Retail discounts

Refer a Friend bonus

Employee recognition programs

Pension contributions

Zusammenfassung

Barchester Healthcare Limited is seeking an Admin Assistant to support a busy care home. You’ll answer calls, manage files, assist managers, meet and greet visitors and help families and residents feel welcome in a warm, professional environment.

You’ll work as part of a friendly team, learn new skills through the training programme, and have opportunities to progress. A confident telephone manner, good computer skills and a genuine people-focused approach are essential.

Qualifikationen

• Multitask effectively across a busy front-desk and office environment.
• Confident telephone manner and good computer skills are essential.
• People-focused attitude with genuine care for residents and families.

Aufgaben

• Answer phone calls and direct inquiries.
• Handle and file documents and support managers with admin tasks.
• Meet and greet visitors and guide families around the home.
• Engage with residents to ensure a welcoming atmosphere.
• Assist with coordinating tours for prospective clients and families.

Kenntnisse

Multi-tasking

Computer skills

Telephone manner

People skills

Tools

MS Office

Jobbeschreibung

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.