Admin Assistant - Care Home

Barchester-Healthcare; Reading; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Free training and development for all 

Wellbeing tools

Retail discounts and savings

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Workplace Pension (3% Employer)

Job summary

Barchester Healthcare in Reading is seeking an Admin Assistant to support the care home team with phones, filing, visitor reception and general admin.

You will greet residents and families, help managers, and contribute to a warm, organised environment, with opportunities to develop skills through courses.

This role requires a friendly, multi-tasking individual with good computer and telephone skills, who enjoys helping people and delivering quality care.

Qualifications

• Ability to multi-task across administrative tasks.
• Good computer skills and basic IT literacy.
• Confident telephone manner when dealing with callers.
• People-oriented approach focused on residents and families.

Responsibilities

• Answer the phone and manage incoming calls.
• Handle files and assist managers with admin tasks.
• Meet and greet visitors and liaise with residents and families.
• Show prospective clients around the home and facilities.
• Help create a welcoming, vibrant environment for residents.

Skills

Multi-tasking

Computer literacy

Telephone etiquette

People skills

Job description

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our Refer a Friend' bonus scheme
• Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Expected Salary (this is not sent to the employer)

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