Admin Assistant - Care Home

HealthJobs4U Ltd; Ross-on-Wye; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free training and development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Long Service Awards

Pension contributions

Job summary

Barchester Care Home is seeking an Admin Assistant to support day-to-day administrative tasks and provide a warm, welcoming service to residents, families, and visitors.

You will handle phone calls, manage files, greet visitors, and assist managers with routine duties, helping to create a vibrant, caring environment for all residents.

Qualifications

• Ability to multi-task across diverse admin tasks.
• Good computer skills for word processing and data entry.
• Confident telephone manner and professional communication.
• People-focused with genuine interest in residents and families.

Responsibilities

• Answering phone calls and directing them as needed.
• Handling and organizing files and records.
• Supporting managers with administrative tasks.
• Greet visitors and provide information at reception.
• Engage with residents to ensure a welcoming environment.
• Show prospective clients and families around the home.

Skills

Multi-tasking

Computer skills

Telephone manners

People skills

Resident engagement

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our Refer a Friend' bonus scheme
• Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.