Admin Assistant - Care Home

Barchester Healthcare; Alcester; Hybrid; GBP 19,000 - 23,000; Part time

Job summary

Barchester Healthcare is seeking an Admin Assistant for a 24-hour-per-week role at a care home in Alcester. The position involves answering the phone, managing files, supporting managers, meeting visitors, and engaging with residents to ensure a welcoming environment.

You will be a confident communicator with strong computer skills and a friendly, people-oriented approach to assist residents and their families. Training and development opportunities are provided.

Qualifications

• Ability to multi-task across competing priorities.
• Good computer skills and familiarity with basic software.
• Confident telephone manner and effective communication with residents and families.

Responsibilities

• Answer the phone and direct inquiries.
• Handle and file documents and support managers with admin tasks.
• Meet and greet visitors and provide information to prospective clients and families.
• Engage with residents to create a welcoming atmosphere.
• Show prospective clients and their families around the home.

Skills

Multi-tasking

Computer skills

Telephone skills

People skills

Job description

This role will be working 24 hour per week and working Wednesday, Thursday and Friday (8am to 4pm or 9am to 5pm)

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards'
• Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.