Admin Assistant - Care Home

Barchester Healthcare; Southampton; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Wellbeing tools

Retail discounts

Refer a Friend bonus

Long Service Awards

Pension scheme

Job summary

Barchester Healthcare is seeking an Admin Assistant for a care home in Southampton. You will answer calls, manage files, support managers, and greet visitors while engaging with residents to ensure a welcoming environment. This role emphasizes helpful administration and people skills in a compassionate care setting.

The position offers training, development opportunities, and a supportive workplace culture focused on resident well-being.

Qualifications

• Ability to multi-task with strong computer skills and a confident telephone manner.
• You’ll be a people person with genuine interest in residents and families.

Responsibilities

• Answer the phone and handle routine inquiries.
• Support managers and handle filing/administration.
• Meet and greet visitors and show prospective clients and families around.
• Engage with residents to create a vibrant, happy environment.

Skills

Multitasking

Computers

Telephone manner

People skills

Tools

Microsoft Office

Job description

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards
• Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.