Admin Assistant

The Methodist Church in Britain; United Kingdom; On-site; GBP 21,000 - 25,000; Full time

Job summary

Sussex Partnership NHS Foundation Trust is seeking an Administrative Assistant to support a clinical team at St Mary's House. The role covers reception, telephones, correspondence, and minutes for MDT meetings, with duties across post handling and EPR documentation.

Applicants should have GCSE English and Maths (grade C or above) and proven administration/secretarial experience. The position involves rotating telephone answering and ensuring accurate messaging and filing.

Qualifications

• GCSE English and Maths at grade C or above.
• Proven administration and secretarial experience.

Responsibilities

• Handle correspondence, telephone enquiries and admin inbox.
• Record outpatient attendance and file documents on the electronic patient record.
• Process and send outpatient appointment letters with self-help information where advised.
• Open and process incoming/outgoing post and emails for the team.
• Take minutes for MDT and professional meetings.
• Cover reception, meet visitors/patients, and take accurate messages.
• Answer incoming calls on rotation at St Mary's House.
• Liaise with directorates, agencies and staff at all levels.
• Arrange non-urgent patient transport when requested.
• Maintain stationery supplies and request orders through supervisors.

Skills

Administration

Secretarial experience

Education

GCSE English and Maths (grade C+)

Job description

Administrative assistant post with Sussex Partnership NHS Foundation Trust, supporting a clinical team and covering reception and telephones at St Mary's House. The work centres on correspondence, recording outpatient attendance and sending appointment letters on the electronic patient record, handling the team's post and taking minutes for MDT meetings. Duties also include rotating telephone answering, reception cover and covering colleagues' breaks. Applicants need GCSE English and Maths at grade C or above and proven administration and secretarial experience.

What the job involves

• Handling correspondence, telephone enquiries and the admin inbox
• Recording outpatient attendance and filing documents on the electronic patient record
• Processing and sending outpatient appointment letters once approved, with self-help information where advised
• Opening and processing incoming and outgoing post and email for the team
• Taking minutes for MDT and professional meetings
• Covering reception, meeting visitors and patients, and taking accurate messages
• Answering incoming calls on rotation at St Mary's House
• Liaising with directorates, agencies and staff at all levels
• Arranging non-urgent patient transport when requested
• Maintaining stationery supplies and requesting orders through supervisors
• Photocopying, faxing and filing
• Covering colleagues' breaks and other members of the administration team

Qualifications

• GCSE or equivalent at grade C or above, including English and Maths

Experience

• Proven experience of a range of administration and secretarial procedures
• Experience producing documents to a high standard of presentation and accuracy
• Experience generating own correspondence
• Experience maintaining office systems
• Experience working as part of a team