Assistant Medical Secretary

The Methodist Church in Britain; King's Lynn; On-site; GBP 18,000 - 22,000; Full time

Job summary

The Queen Elizabeth Hospital in King's Lynn is seeking a trainee Assistant Medical Secretary to support the Medical Secretariat team. The role involves secretarial support for PAs, senior medical secretaries and consultants, and day-to-day coordination using the Patient Centre system.

Training is provided, with potential progression within the Secretariat. Prior clerical experience is desirable but not essential, and accuracy and patient-facing skills are valued highly in this NHS setting.

Qualifications

• English GCSE grade A-C or equivalent
• Maths GCSE grade A-C or equivalent
• Previous clerical experience
• Previous experience of working in an office environment
• Accurate typing skills

Responsibilities

• Provide secretarial support to PAs, senior medical secretaries and consultants
• Use the Patient Centre information system in line with Trust procedures to help coordinate care pathways
• Liaise with colleagues in the team to keep the department running smoothly
• Deal with the public efficiently and politely
• Work to a very high standard

Skills

Teamwork

Liaison with staff and patients

Computer literate

Filing

Well organised

Public facing

Education

English GCSE A-C or equivalent

Maths GCSE A-C or equivalent

Job description

A trainee Assistant Medical Secretary post in the Medical Secretariat team at The Queen Elizabeth Hospital, with progression possible. It supports personal assistants, senior medical secretaries and consultants with secretarial work and day-to-day team coordination. Organisation and public contact matter, and the job uses the Patient Centre system to help coordinate care pathways, with training given. Previous secretarial experience is desirable, not essential, and the post may close early once enough applicants apply.

What the job involves

• Provide secretarial support to PAs, senior medical secretaries and consultants
• Use the Patient Centre information system in line with Trust procedures to help coordinate care pathways
• Liaise with colleagues in the team to keep the department running smoothly
• Deal with the public efficiently and politely
• Work to a very high standard

Qualifications

• English GCSE grade A to C or equivalent
• Maths GCSE grade A to C or equivalent

Experience

• Previous clerical experience
• Previous experience of working in an office environment
• Accurate typing skills

Skills & knowledge

• Ability to work as part of a team
• Ability to liaise effectively with a wide range of people, including medical staff and patients
• Computer literate
• Ability to file
• Well organised
• Ability to deal with the public efficiently and politely

Nice to have

• Medical Secretaries' apprenticeship
• Previous NHS experience
• Knowledge of Medical Records Library
• Good understanding of Patient Centre
• Knowledge of medical terminology
• RSA II word processing or equivalent
• RSA II typing qualification or equivalent
• Audio typing experience

What’s offered

• Potential for progression within the Secretariat
• Training provided on the Patient Centre system
• Recognised learning and apprenticeship opportunities