Admin Assistant

North East Ambition; Hexham; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading organization in Hexham is seeking an Admin Assistant to join their Adult Services team. The successful candidate will perform clerical duties, manage databases, and support multi-disciplinary teams. This role requires good communication skills, organizational ability, and a commitment to teamwork. The position offers flexible working hours and a supportive environment.

Benefits

26 days annual leave plus public/bank holidays

Local Government Pension Scheme

Flexi scheme - up to 2 days flexible leave

Local government discount schemes

Commitment to work/life balance

Car leasing scheme

Qualifications

• Good communication and listening skills required.
• Ability to work under pressure and with the public.

Responsibilities

• Provide clerical and typing service, maintain databases.
• Undertake telephone and reception duties.
• General office administration tasks including filing and cash handling.

Skills

Communication

Organisational Skills

Numeracy

Literacy

Education

Good standard of general education

Tools

OCR/RSA II Typing/Word Processing

Job description

Admin Assistant - Level 3



The successful candidate will be based at Dene Park House, Hexham. They will be managed by an Admin Officer and be part of a team of admin assistants based within Adult Services.

The role:

• They will provide a clerical and typing service, including maintaining databases and processing information.


• They will undertake telephone and reception duties for multi-disciplinary teams in an environment where interruptions are commonplace and sensitivity to caller's needs is required.


• To undertake general office administration tasks, including filing, photocopying, cash handling (for example petty cash) and processing financial documentation.


• To provide relief cover for other members of the administrative team as appropriate. This may include travelling to other sites within the locality.


• To be responsible for maintaining and ordering as necessary stationery, office equipment, etc.


• Undertake any other duties and responsibilities consistent with the nature, level and grade of the post.


• You must be able to meet the physical demands of the role as well as adhering to GDPR and Data Protection Act. You must have the ability to work outside normal working hours if the role requires.

Team: West Admin Team - Adult Services

Service Manager

|

Admin Manager (Service Manager Deputy)

|

Admin Officer

|

Admin Assistants

Salary: Level 3 NCC£24790 - £25183 FTE (pro-rata for part time employees)

Contract Type:We have two fixed-term vacancies (end date 31 December 2025):

1x 15 hours + 1x 37 hours

or alternatively,

1 x 30 hours + 1x 22.5 hours

Hiring Manager/Contacts:

Emily Aitken-Fell/ Heather Morgan, Admin Officersor Natasha Thompson - Service Manager, Adult Services

Tel: [phone]

Essential criteria:

• OCR/RSA II Typing/Word Processing or equivalent/relevant experience


• Good standard of general education

• The candidate should have good numeracy and literacy skills as well asgood communication and listening skills.


• They should have good organisational skills and have the ability to prioritise work, to use initiative as well as working to deadlines.


• They should have a commitment to working as a member of a team and have a flexible approach to duties on or off normal base.


• They should have the ability to communicate with staff at all levels.


• The ability to work well under pressure as well as experience of working with the public would be beneficial.
  
  

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!

Northumberland County Council's (NCC) vision is To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive.

For further information about NCC, please visit our website.

Why choose us?

We have some outstanding benefits to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)


• Automatic enrolment into the Local Government Pension Scheme


• Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees)


• Local government discount schemes available to all employees with offers at local businesses along with various national brands


• Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours


• Car leasing scheme

Please visithttps://www.northumberland.gov.uk/About/Working-for-Northumberland-County-Council.aspx for more information regarding our benefits.

Further information

Please note that this is a fixed-term position but applications on a secondment or part-time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please check the Northumberland Council website.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please [e-mail] or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to attend an interview, please also let the team know. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930