Admin Assistant

Betsi Cadwaladr University Health Board; Colwyn Bay; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading health organisation in North Wales as part of a multidisciplinary team dedicated to promoting children's health and wellbeing. This role involves providing administrative support to the School Nursing/Health Visiting Team, requiring excellent communication skills and the ability to handle sensitive information. Ideal for those passionate about making a difference in the community.

Qualifications

• Previous role in a health setting.
• Experience in an administrative role.

Responsibilities

• Provide high-level administrative service to the School Nursing team.
• Handle sensitive issues related to clients and families.
• Communicate effectively with internal and external enquiries.

Skills

Communication

Interpersonal Skills

Initiative

Education

NVQ Level 2

GCSEs in English and Maths

Job description

Job Overview

To be an effective member of a multidisciplinary School Nurse/Health Visiting Team that promotes the health and wellbeing of children in a designated caseload. To provide and organise a comprehensive, high-level, efficient, accurate, and prompt administrative service to the School Nursing/Health Visiting Team and assist in the smooth running of the service. The post holder deals with highly sensitive and confidential issues affecting clients and their families.

As a member of the Administration Team, a flexible approach to the post is essential to enable prioritising different workloads and duties.

Excellent communication and interpersonal skills are required to carry out duties with tact, diplomacy, and sensitivity. Make sound decisions and judgments using initiative and level of authority as agreed with Line Manager.

Knowledge and understanding of the structure, policies, management, and operational procedures within the Administration Office and for the Health Board as required, in dealing with internal and external enquiries confidently and competently.

Main Duties of the Job

• Be an effective member of a multidisciplinary team promoting the health and wellbeing of children in a designated caseload.
• Provide and organise a high-level, efficient, accurate, and prompt administrative service to the School Nursing team.
• Assist in the smooth running of the service.
• Handle highly sensitive and confidential issues related to clients and their families.
• Prioritise workloads flexibly as part of the Administration Team.
• Communicate effectively with tact, diplomacy, and sensitivity.
• Make sound decisions and judgments using initiative and authority as per Line Manager's guidance.
• Understand the structure, policies, management, and operational procedures within the Administration Office and the Health Board.
• Deal confidently with internal and external enquiries.
• Desirable: Ability to speak Welsh.

Working for Our Organisation

If you relish a challenge, have a passion to help others, or seek a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales offers a supportive environment. As Wales' largest health organisation, providing a full range of services across North Wales, we promote equality and diversity and are committed to the 'Disability Confident Employer' scheme.

Check your email regularly for correspondence. Applications may be submitted in Welsh or English, with no preference given to either language.

Detailed Job Description and Main Responsibilities

See the attached document or click “Apply now” in Trac for full details.

Person Specification

Essential Criteria

• Previous role in a health setting
• NVQ Level 2
• GCSEs in English and Maths
• Previous administrative role

Desirable Criteria

• Welsh speaker
• Good communication skills