Adjuster Support Technician

JR United Kingdom; West Malling; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in loss adjusting services is seeking an Adjuster Support Technician in West Malling. The role involves supporting adjusters with major loss and liability claims, offering training opportunities for career development. Ideal candidates will possess strong communication skills and a proactive attitude, with a focus on attention to detail and problem-solving. Join a dynamic team dedicated to delivering comprehensive claims solutions across various sectors.

Qualifications

• Experience supporting adjusters or fee-earning professionals in an administrative role.
• Excellent organizational and planning skills.

Responsibilities

• Provide administrative support to adjusters.
• Assist with specific claims tasks as directed by the adjuster.
• Help prepare reports, including typing and formatting.

Skills

Attention to Detail

Communication

Problem Solving

Education

Professional Qualifications (CILA or CII)

Job description

Adjuster Support Technician, West Malling

Company: Woodgate & Clark Limited

Location: West Malling

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

About Woodgate & Clark

Woodgate & Clark has been providing loss adjusting services to the UK insurance market for over 40 years. As one of the UK's leading loss adjusters, we offer comprehensive claims solutions across commercial, domestic, marine, and motor sectors. We excel in handling specialist and non-standard claims. Our team comprises nearly 400 members across the UK. Since 2015, we have been part of the Van Ameyde Group, Europe's leader in international claims management, operating in over 30 territories with more than 1500 staff.

We also operate our own building repair network, Quadrassist, and provide specialized services in entertainment, events, and advertising through Spotlite Claims.

Role Overview

As an Adjuster Support Technician, you will support the Major Loss and Liability divisions. The role involves assisting adjusters primarily working on major loss and liability claims, providing training opportunities for those interested in developing into an Adjuster Technician with claim handling responsibilities.

Key Responsibilities

• Provide administrative support to adjusters.
• Assist with specific claims tasks as directed by the adjuster.
• Help prepare reports, including typing and formatting.
• Liaise with experts such as lawyers, forensic scientists, surveyors, and damage mitigation specialists.
• Assist in managing claim diaries and issuing file reviews to policyholders and insurers.
• Manage adjusters’ mailboxes during their leave.
• Maintain ongoing professional development related to technical or legal changes.
• Perform any other duties reasonably required by the company.

Candidate Profile

• Ability to work independently and proactively.
• Strong attention to detail.
• Team player with excellent communication skills.
• Positive attitude and problem-solving skills.
• Ability to manage multiple tasks simultaneously.
• Comfortable working towards targets.

Skills and Experience

• Experience supporting adjusters or fee-earning professionals in an administrative role.
• Excellent organizational and planning skills.

Education and Qualifications

• Willingness to pursue professional qualifications such as CILA or CII for career progression.