Claims Technician

Adjusting Appointments Limited; Maidstone; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading global loss adjuster is seeking an experienced Claims Administrator to support their Construction & Engineering Team. This hybrid role involves managing claims, ensuring compliance, and providing administrative support. Ideal candidates will have a keen interest in construction-related insurance and strong organizational skills.

Benefits

25 days holiday plus bank holidays

Healthcare Scheme

Pension - 8% Employer, 2% Employee

Life Assurance

Health Insurance

Qualifications

• Experience in claims administration, ideally in construction or engineering.
• Strong IT skills including Word and Excel.
• Ability to work under pressure with attention to detail.

Responsibilities

• Manage claims process from instruction to settlement.
• Assist with Adjuster caseloads and liaise with all parties involved.
• Produce technical reports and ensure compliance in billing.

Skills

Claims Administration

Communication

Organizational Skills

Analytical Skills

IT Skills

Job description

An experienced Claims Administrator/Handler is required by a renowned Global Loss Adjusters to join their Construction & Engineering Team where you will provide full administration support to a team of Adjusters and work closely with the team of Claims Technicians handling Construction & Engineering Claims.

The role will be hybrid with a mixture of working from home and the London City Office.

Key Responsibilities

• Receiving new claims instructions
• Setting up new claims files
• Carry out risk screening and triaging
• Oversee the lifecycle of the claims process through to settlement
• Assist with the Adjuster caseloads, managing diaries, liaising with the Insured, Insurers, Brokers and all relevant parties involved throughout the Claims process
• Help with the production of technical reports
• Ensure time reporting and billing is compliant
• Assist with incoming calls/queries
• Invoicing
• Provide general administration support as and when required
  
  

About You

• Claims Administration experience (ideally construction/engineering or property related)
• A keen interest in construction related insurance matters and a willingness to learn and develop in this area
• Organised, have an analytical approach to work and have a keen eye for detail
• Enjoy working in a high-pressured environment
• Excellent IT skills including word and excel
• An exceptional communicator, verbal, written and face to face
• Be flexible with regards to travel which may be required as and when
  
  

Salary And Benefits

• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance