Claims Technician

Adjusting Appointments Limited; Maidstone; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the insurance sector is looking for a Claims Technician to join their Construction & Engineering Team. This role involves managing claims processes, providing administrative support, and collaborating with various stakeholders. The ideal candidate should have experience in claims administration, particularly in construction or engineering, and possess strong communication and organizational skills. The position offers a hybrid work model and a competitive salary with additional benefits.

Benefits

25 days holiday plus bank holidays

Healthcare scheme

Pension scheme (8% employer, 2% employee)

Life assurance

Health insurance

Qualifications

• Experience in construction/engineering claims administration preferred.
• Ability to work under pressure with attention to detail.

Responsibilities

• Manage claims process lifecycle from receipt to settlement.
• Provide administrative support to Adjusters and Claims Technicians.

Skills

Organization

Analytical Approach

Communication

IT Proficiency

Education

Experience in Claims Administration

Tools

Word

Excel

Job description

Join to apply for the Claims Technician role at Adjusting Appointments Limited.

The company is seeking an experienced Claims Administrator/Handler to join their Construction & Engineering Team. In this role, you will provide comprehensive administration support to Adjusters and collaborate closely with Claims Technicians handling Construction & Engineering Claims.

The position offers a hybrid work model, combining remote work with time in the London City Office.

Key Responsibilities

1. Receiving new claims instructions
2. Setting up new claims files
3. Conducting risk screening and triaging
4. Managing the claims process lifecycle through to settlement
5. Assisting with Adjuster caseloads, managing diaries, and liaising with Insureds, Insurers, Brokers, and relevant parties
6. Producing technical reports
7. Ensuring compliance with time reporting and billing
8. Handling incoming calls and queries
9. Invoicing
10. Providing general administrative support as needed

About You

1. Experience in Claims Administration, preferably in construction/engineering or property
2. Interest in construction-related insurance matters with a willingness to learn
3. Organized with an analytical approach and keen attention to detail
4. Ability to work under pressure
5. Proficient in IT, including Word and Excel
6. Excellent communication skills, both verbal and written
7. Flexibility regarding travel requirements

Salary and Benefits

1. Competitive annual salary
2. Monday to Friday, 9:00 am - 5:00 pm
3. 25 days holiday plus bank holidays
4. Healthcare scheme
5. Pension scheme (8% employer, 2% employee)
6. Life assurance
7. Health insurance

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Insurance