ADHD Administrator

Primary Care Sheffield Ltd; Sheffield; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Primary Care Sheffield Ltd is recruiting an ADHD Administrator to support governance, quality and patient safety across our ADHD service. The role sits at the interface between primary care, the voluntary sector and secondary services, with a focus on efficient, accurate administration.

The post is hybrid and requires you to work across locations, manage your workload, and maintain high levels of organisation and attention to detail while upholding PCS values.

Responsibilities

• Provide day-to-day administrative support across the ADHD service
• Send patient communications by email and post
• Monitor the ADHD inbox and respond appropriately
• Manage and book clinics and appointments
• Accurately input and update patient notes and enter clinical decisions as requested
• Provide administrative support in meetings, including agendas, minutes and actions
• Maintain and organise electronic and hard copy filing systems
• Support governance, quality and patient safety across the service
• Work in a hybrid environment with strong self-organisation across locations
• Prioritise competing demands in a sensitive and compassionate way

Job description

The ADHD Administrator plays an essential role in supporting governance, quality and patient safety activity across our ADHD service. The PCS ADHD service is working across the interface between primary care, voluntary sector and secondary services, with the aim of improving the mental health and well-being of our communities.

This is a hybrid role requiring you to work independently, manage your workload across different locations, and maintain a high level of organisation and attention to detail.

Main duties of the job

• Provide day-to-day administrative support across the PCS ADHD service
• Send patient communications by email and post
• Monitor the ADHD inbox and other incoming correspondence and respond appropriately
• Manage and book clinics and appointments
• Accurately input and update patient notes and enter clinical decisions as requested
• Provide administrative support in meetings, including preparing agendas, taking minutes and updating actions
• Maintain and organise electronic and hard copy filing systems
• Work alongside managerial and clinical leads to help ensure that high standards of governance, quality and patient safety are maintained across the service
• Support the ADHD Team Manager and clinicians to ensure that systems, documentation and processes are well organised, accurate and up to date
• Work effectively in a hybrid environment, requiring strong self-organisation and the ability to manage your workload across different locations
• Undertake organisational tasks, communicate effectively, and prioritise competing demands in a sensitive and compassionate way

You will uphold PCS values and contribute to an inclusive, supportive and respectful workplace where everyone is valued, treated fairly and has the opportunity to thrive.

You will contribute to a culture of continuous improvement and support the delivery of safe, effective and person-centred services.

You will follow PCS policies and relevant professional standards.

Primary Care Sheffield (PCS) is a not-for-profit healthcare organisation delivering NHS services across Sheffield, including primary care, community services and mental health. We work in partnership with NHS organisations, GP practices and local communities to break down barriers to different types of services and bring high-quality, accessible care closer to the places people live.

Our values are at the heart of everything we do, they shape how we work and how we treat one another, our values are to be innovative, open, person-centred, ambitious and empowering. We are committed to creating a supportive and inclusive environment where our people can develop, contribute ideas and make a meaningful difference to the patients and communities we serve.