Activities & Pool Manager

Haven; Berwick-upon-Tweed; Remote; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Onsite accommodation (T&Cs apply)

Up to 10% Annual Bonus

50% off on-park dining

Discounts on Haven Holidays and in‑st0

Job summary

Haven’s Haggerston Castle Holiday Park in Beal, near Berwick-upon-Tweed, Northumberland is hiring an Activities & Pool Manager to lead the activities programme and pool operations. You’ll be hands-on, visible, and actively involved in delivering exceptional guest experiences while managing scheduling, budgets, and your team.

The role requires strong leadership, clear communication, and a proactive approach to safety and compliance.

Qualifications

• Experience in a leadership role in Sports, Leisure or Hospitality.
• Strong leadership and communication skills.
• Budgeting and financial management experience.
• Health and safety knowledge and practice.

Responsibilities

• Lead your team: Motivate and coach your team to deliver brilliant activities and pool experiences while managing performance and growth.
• Own guest experiences: Address concerns and drive improvements to keep guests happy.
• Manage operations: Schedule, budgets and resources with emphasis on safety and compliance.
• Solve problems: Quick thinking to tackle issues as they arise.
• Support development: Mentor your team and create growth opportunities.

Skills

Leadership experience

Communication skills

Budget management

Safety knowledge

Hospitality/leisure experience

Education

PPO/SPTO certificates preferred

Job description

Activities & Pool Manager# Breath of Fresh Air## Activities & Pool ManagerApply: Haggerston Castle Holiday Park, Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA: Full time: Posted Today: End Date: December 21, 2026 (30+ days left to apply): JR106015**Position:** Activities & Pool Manager**Type:** Full-Time / Permanent**Bonus**: Up to 10% Annual BonusOnsite accommodation if needed (T&Cs apply) **About the Rol**eWe're looking for an Activities & Pool Manager who genuinely loves leading a team and creating brilliant experiences for guests. You'll run our activities programme and pool operations, managing everything from scheduling and budgets to coaching and developing your team. This isn't a desk job you'll be hands-on, visible, and actively involved in making things happen. If you thrive on variety, enjoy working with people, and want to see direct results from your leadership, this could be the role for you. **What You'll Do**Lead your team: Motivate and coach your team to deliver brilliant activities and pool experiences whilst managing performance and supporting their growthOwn guest experiences: Address concerns and drive improvements to keep guests happyManage operations: Handle scheduling, budgets, and resources whilst maintaining safety and complianceSolve problems: Quick thinking to tackle issues as they ariseSupport development: Mentor your team and create growth opportunities **What We're Looking For**- Experience in a leadership role such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.- Strong leadership and communication skills- Fast-paced environment experience with attention to detail- Proactive problem-solver- Organised and comfortable juggling multiple tasks- Budget and financial management experience- PPO and SPTO certificates preferred (we'll support training if needed)- Health and safety knowledge This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. **What We Offer** - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]