Activities Team Member

Haven; United Kingdom; Remote; GBP 11,000 - 17,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts Haven Holidays and in‑店購

Free access to Haven facilities

National brand retailer discounts

Job summary

Haven is hiring an Activities Team Member to help deliver a variety of exciting outdoor activities for guests. You will support setup, operation, and takedown, engage with guests, and deliver safety briefings while ensuring equipment is used safely according to park guidelines.

A DBS check is required, and candidates must be 18+. The role offers an inclusive environment, comprehensive training, and opportunities for career development with fully funded qualifications.

Qualifications

• Positive, energetic attitude and love for outdoor/physical activities.
• Excellent communication skills to engage with guests of all ages.
• High attention to safety and ability to follow safety guidelines.
• Flexibility to work shifts, including weekends, bank holidays, and evenings.
• Previous experience in a similar activity, sports, or customer service role is beneficial but not essential.

Responsibilities

• Set up, operate, and take down daily activities, ensuring safety and readiness for guests.
• Engage with guests of all ages, providing guidance and encouragement during activities.
• Deliver safety briefings and ensure guests understand how to use equipment safely.
• Assist guests with climbing walls, high ropes, archery, and other activities with tips and encouragement.
• Keep activity areas clean, organized, and well-maintained throughout the day.
• Report any equipment or safety issues to the leadership team.

Skills

Energetic attitude

Excellent communication

Safety-focused

Flexible shifts

Customer service

Job description

**Position:** Activities Team Member **Type:** Full-Time / Part-Time / Seasonal **Pay Rates:** Up to £12.71 per hour depending on age Join our One Great Team here at Haven as an Activities Team Member where you’ll be at the forefront of delivering memories that last a lifetime to our guests and owners. We are seeking an enthusiastic and outgoing Activities Team Member. In this role, you’ll help deliver a variety of exciting activities for our guests. If you’re passionate about creating unforgettable memories and love working in an active, outdoor environment, this could be the role for you! **Key Responsibilities** - Support the setup, operation, and take down of daily activities, ensuring everything is safe and ready for guests. - Engage with guests of all ages, providing guidance, encouragement, and a friendly presence during activities. - Deliver safety briefings and ensure guests understand how to use equipment safely, following park guidelines. - Assist guests with climbing walls, high ropes, archery, and other activities, offering tips and encouragement. - Ensure the activity areas are clean, organised, and well-maintained throughout the day. - Report any equipment or safety issues to the appropriate leadership team. **Requirements** - A positive, energetic attitude with a love for outdoor and physical activities. - Excellent communication skills and the ability to engage with guests of all ages. - High attention to safety, with a commitment to following and enforcing safety guidelines. - Flexibility to work shifts, including weekends, bank holidays, and evenings. - Previous experience in a similar activity, sports, or customer service role is beneficial but not essential. This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. To meet the qualifications and training requirements, candidates must be 18 years and over. **What We Offer** - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]