Activities & Pool Manager

Leisure Employment Services; United Kingdom; In loco; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Onsite accommodation

Annual bonus

Training & development

Staff perks

Descrizione del lavoro

Haven is seeking an Activities & Pool Manager to lead our activities programme and pool operations across our UK sites. You will coach and develop your team, schedule activities, manage budgets, and ensure safety and compliance. This hands-on role keeps you visible and involved in delivering memorable guest experiences.

You'll need strong leadership, experience in leisure/hospitality, and a proactive approach to guest satisfaction. DBS checks and PPO/SPTO training are supported where needed.

Competenze

• Leadership experience in leisure or hospitality settings.
• Budget management and cost control experience.
• Safety knowledge and compliance awareness.
• Strong communication and guest-service mindset.

Mansioni

• Lead and coach the activities & pool team to deliver high-quality experiences.
• Own scheduling, budgets and resources while ensuring safety standards.
• Address guest concerns and drive improvements in guest satisfaction.
• Mentor team members and support their development and growth.
• Promote a safe, efficient and compliant operating environment.

Conoscenze

Leadership

Budgeting

Safety knowledge

Communication skills

Problem solving

Organization

Formazione

PPO/SPTO certificates preferred

Descrizione del lavoro

Position: Activities & Pool Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus Onsite accommodation if needed (T&Cs apply)

About the Role

We're looking for an Activities & Pool Manager who genuinely loves leading a team and creating brilliant experiences for guests. You'll run our activities programme and pool operations, managing everything from scheduling and budgets to coaching and developing your team. This isn't a desk job you'll be hands-on, visible, and actively involved in making things happen. If you thrive on variety, enjoy working with people, and want to see direct results from your leadership, this could be the role for you.

What You'll Do

• Lead your team: Motivate and coach your team to deliver brilliant activities and pool experiences whilst managing performance and supporting their growth
• Own guest experiences: Address concerns and drive improvements to keep guests happy
• Manage operations: Handle scheduling, budgets, and resources whilst maintaining safety and compliance
• Solve problems: Quick thinking to tackle issues as they arise
• Support development: Mentor your team and create growth opportunities

What We're Looking For

• Experience in a leadership role such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
• Strong leadership and communication skills
• Fast-paced environment experience with attention to detail
• Proactive problem-solver
• Organised and comfortable juggling multiple tasks
• Budget and financial management experience
• PPO and SPTO certificates preferred (we'll support training if needed)
• Health and safety knowledge
• This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

Welcome, and thank you for your interest in joining Haven! We're always looking to hire the most talented people we can, and we're excited that you're exploring opportunities with us.

Take a moment to browse our current open positions- when you find roles that align with your interests and experience, feel free to apply. You'll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit.

Thanks again for considering a future with our team. We're glad you're here!

At Haven, we believe a career should be more than just a job — it should be something you love. As the UK's leading holiday operator, we're proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we're all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK's most breath-taking spots, where memories are made every single day. We're passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you're thinking about joining us, we couldn't be more excited to welcome you. Here's to the start of something special at Haven!