Accounts Receivable Specialist

CSC; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

Join a leading global provider of business and legal services as an Accounts Receivable Specialist in London. In this hybrid role, you'll manage overdue invoices, ensuring positive outcomes for clients through effective communication and problem-solving skills. The ideal candidate will have experience in collections and a keen interest in finance, contributing to a diverse and inclusive workplace.

Qualifications

• 1-3 years of customer service experience in collections.
• B2B collections or law firm experience is a plus.

Responsibilities

• Providing excellent customer service to clients.
• Resolving customer issues using problem-solving skills.
• Documenting collection activities accurately.

Skills

Customer Service

Communication

Problem-Solving

Attention to Detail

Active Listening

Interpersonal Skills

Job description

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Working Hours: Monday to Friday, 9:00 am - 5:30 pm

Work Arrangement: Hybrid - three days in-office and two days remote

As the world’s leading provider of business, legal, tax, and digital brand services, we help organizations operate more efficiently. Join us as a customer service professional and receive the tools and technology needed to deliver positive outcomes to clients.

Job Description

Position: Accounts Receivable Specialist

Location: London, UK

Schedule: Monday to Friday, 9:00 am - 5:30 pm

Work Arrangement: Hybrid - three days in-office and two days remote

As a Global Accounts Receivable Specialist, your role involves contacting customers such as companies and law firms to ensure payment of overdue invoices. Candidates should have 1-2 years of collections experience, preferably in a B2B setting. Successful employees are motivated self-starters, team players with effective communication skills, attention to detail, and a positive attitude.

Key Responsibilities:

• Providing excellent customer service to clients
• Resolving customer issues using problem-solving skills
• Handling incoming customer inquiries
• Making outbound calls to customers
• Data entry of client information
• Documenting collection activities accurately
• Emailing statements to clients
• Educating customers about our services
• Meeting monthly targets

Qualifications and Skills:

• 1-3 years of customer service experience in collections
• Interest in finance
• Active listening and confident phone communication
• Strong problem-solving and attention to detail
• Tact and diplomacy in interactions
• Effective written and oral communication skills
• B2B collections or law firm experience is a plus
• Interpersonal skills for effective interaction at all organizational levels
• Self-motivated with team participation

About Us

CSC is a global provider of business, legal, and financial services headquartered in Wilmington, Delaware, with operations in over 140 jurisdictions and more than 8,000 colleagues worldwide. We are committed to diversity, inclusion, and providing career growth opportunities. Visit our careers site to learn more about CSC and our values.

We support colleagues with disabilities and promote accessibility and diversity. Resumes from non-approved agencies will not be considered. Candidates are encouraged to apply directly through our website.

Note: This description provides a general overview of the role and is not exhaustive of all duties and responsibilities.