Accounts Coordinator

TN United Kingdom; Nottingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player is seeking a dedicated Accounts Administrator to join their Client Accounting team. This role emphasizes excellent customer service, attention to detail, and the ability to build strong relationships. With opportunities for training and career progression, you'll be part of a vibrant environment that values your contributions. The company offers competitive benefits, including annual leave that increases with service length and various discount schemes. If you're eager to learn and grow in the property industry, this is the perfect opportunity for you.

Benefits

23 days annual leave

Training opportunities

Industry-recognized qualifications

Discount schemes

Free on-site parking

Qualifications

• Enthusiastic about resolving customer queries positively.
• Strong numeracy and communication skills are essential.

Responsibilities

• Handle customer queries and ensure proper handling of client money.
• Build strong relationships with customers and colleagues.

Skills

Customer Service

Numeracy Skills

Communication Skills

Attention to Detail

Education

High School Diploma

Industry-recognized Qualification

Job description

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Countrywide is seeking a driven and professional customer service specialist to join our established and passionate team supporting the accounting functions within Countrywide’s estate agency network.

Countrywide is now part of Connells Group. We are the UK's largest property services group, serving customers nationwide across more than 85 brands. We have extensive coverage of the UK property market and support both residential and commercial property sectors.

We are looking for a dedicated Accounts Administrator to join our Client Accounting team, sharing our passion for excellent customer service.

To succeed as a Client Accounts Coordinator, you will need to:

• Show enthusiasm for working with people by taking ownership of customer queries and resolving them positively.
• Support our customers efficiently and engagingly, demonstrating good telephone manners, strong numeracy, and communication skills.
• Pay close attention to detail to ensure the safekeeping and proper handling of millions of pounds of client money.
• Build and maintain strong relationships with customers and colleagues.
• Be a team player, actively participating in meetings and training sessions.
• Be eager to learn, proactively building your knowledge of relevant legislation and compliance requirements in the property industry.

What you get in return as a Client Accounts Coordinator with Countrywide:

• 23 days of annual leave, increasing with length of service.
• Opportunities for training and career progression within the company.
• Industry-recognized qualifications.
• Discount schemes covering retail, entertainment, travel, and health.
• Free on-site parking.

We are committed to developing our colleagues and providing high-quality service to our customers. All new colleagues will have the opportunity to work towards an industry-recognized Level 3 qualification. Working in a large, vibrant environment with various teams and roles offers ample opportunities for those who are determined to succeed.

Connells Group UK is an equal opportunity employer, encouraging applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.