Accounts Assistant

John Shepherd Sales & Lettings; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discounts via LOMONDlife

Wellbeing resources

Employee Assistance Programme

Holiday buy-sell scheme

Smart Tech Scheme

Cycle2Work

Job summary

Chase Evans, part of Lomond, is seeking an Accounts Assistant to support landlord statements, rent processing and reconciliations within a busy lettings environment. You will handle supplier payments, rent reviews, and client inquiries, contributing to timely financial reporting.

The role requires accuracy, strong numeracy, and good communication with landlords and tenants, including some overseas clients. A supportive team and developing benefits package are offered.

Qualifications

• Proven relevant experience in client accounting, preferably in a busy estate agency.
• Knowledge of latest Estate Agency regulations and industry best practices.
• Has shown excellent organisational skills in a busy client accounting environment.
• Numerate and excellent communication skills with overseas clients.
• PC literate with experience using Reapit Software.

Responsibilities

• Import new deals, renewals and re-lets into the system.
• Process landlord statements and rent payments.
• Handle client monies banking, receipting and reconciliations.
• Provide cover for Rent Protection and Accounts Receivable during holidays.
• Assist in reviewing and processing new move-in files and landlord commissions.
• Support credit control by chasing tenant and landlord arrears.
• Compile income/expenditure reports for clients for tax purposes.

Skills

Client accounting

Attention to detail

Communication

Reapit Software

Tools

Reapit Software

Job description

Welcome to Chase Evans a renowned market-leading letting agency with a global presence, spanning London, Singapore, and Hong Kong. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 145 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as an Accounts Assistant.

Let's talk about the role. It involves:

• Import new deals, renewals, and re-lets into the system.
• Process tenant refunds and action rent increases as required.
• Handle Landlord statement queries in a timely manner.
• Post new tenancy invoices and liaise with supplier regarding payments.
• Assist in reviewing and processing rental payments to Landlords, ensuring updated statements of account are sent.
• Support telephone and written queries from Landlords, Tenants, and company staff.
• Assist in reviewing and processing new move-in files, including documentation review and Landlord commission calculations.
• Support credit control by assisting with Tenant and Landlord arrears chasing in line with company procedures.
• Process renewal and re-let accounts, including account adjustments, commission recalculations, and refunding overpaid amounts where necessary.
• Compile income/expenditure reports for clients for tax purposes.
• Provide cover for rent protection and Accounts Receivable during holiday periods.
• Handle client monies banking, receipting (bank and credit card transactions), and reconciliations.
• Perform general administrative duties, including filing, answering telephones, and supporting the general office environment.

We're not just looking for someone who fits our team; we want to be a good fit for you too!

We're looking for individuals with qualities such as:

• Proven relevant experience in client accounting, preferably, in a busy estate agency
• Proven knowledge of latest Estate Agency regulations and industry best practices
• Has shown excellent organisational skills in a busy client accounting environment
• Numerate and excellent communication skills at all levels to assist and deal with clients, majority of which are based overseas
• PC literate with experience in using Reapit Software a plus
• Time flexible and proven experience with working as part of a busy team that is driven to provide excellent customer services externally and internally.
• At Chase Evans we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing
• centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You’ll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We’ve got you covered with that important pension pot.
• We’ll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our peopletogether. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Chase Evans, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you.