Accounts Assistant

Chase Evans Residential Ltd; Greater London; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

LOMONDlife platform

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Pension scheme

Professional qualifications funding

Employee social events

Wellbeing centre

Job summary

Chase Evans Residential Ltd in Greater London is recruiting an Accounts Assistant to support client accounting, landlord statements, and rent processing. The role involves handling invoicing, reconciliations and inquiries from landlords, tenants and staff, with a focus on accuracy and timely service.

You will work as part of a busy team within a market-leading lettings agency, benefiting from an engaging benefits package and opportunities for professional development.

Qualifications

• Proven relevant experience in client accounting, preferably in a busy estate agency.
• Knowledge of latest Estate Agency regulations and industry best practices.
• Excellent organisational skills in a busy client accounting environment.
• Strong numeracy and communication skills for dealing with overseas clients.
• Experience with Reapit Software is a plus.

Responsibilities

• Import new deals, renewals and re-lets into the system.
• Process tenant refunds and rent increases as required.
• Handle landlord statement queries in a timely manner.
• Post tenancy invoices and liaise with suppliers regarding payments.
• Assist in reviewing and processing rental payments to landlords and update statements.

Skills

Client accounting experience

Estate agency regulations knowledge

Organisational skills

Numeracy

Communication skills

Reapit Software

Tools

Reapit Software

Job description

Welcome to Chase Evans a renowned market-leading letting agency with a global presence, spanning London, Singapore, and Hong Kong. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 145 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as an Accounts Assistant.

Let's talk about the role. It involves:

• Import new deals, renewals, and re-lets into the system.
• Process tenant refunds and action rent increases as required.
• Handle Landlord statement queries in a timely manner.
• Post new tenancy invoices and liaise with supplier regarding payments.
• Assist in reviewing and processing rental payments to Landlords, ensuring updated statements of account are sent.
• Support telephone and written queries from Landlords, Tenants, and company staff.
• Assist in reviewing and processing new move-in files, including documentation review and Landlord commission calculations.
• Support credit control by assisting with Tenant and Landlord arrears chasing in line with company procedures.
• Process renewal and re-let accounts, including account adjustments, commission recalculations, and refunding overpaid amounts where necessary.
• Compile income/expenditure reports for clients for tax purposes.
• Provide cover for rent protection and Accounts Receivable during holiday periods.
• Handle client monies banking, receipting (bank and credit card transactions), and reconciliations.
• Perform general administrative duties, including filing, answering telephones, and supporting the general office environment.

We're not just looking for someone who fits our team; we want to be a good fit for you too!

We're looking for individuals with qualities such as:

• Proven relevant experience in client accounting, preferably, in a busy estate agency
• Proven knowledge of latest Estate Agency regulations and industry best practices
• Has shown excellent organisational skills in a busy client accounting environment
• Numerate and excellent communication skills at all levels to assist and deal with clients, majority of which are based overseas
• PC literate with experience in using Reapit Software a plus
• Time flexible and proven experience with working as part of a busy team that is driven to provide excellent customer services externally and internally.
• At Chase Evans we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here’s what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our peopletogether. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Chase Evans, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!