Property Manager

Chaseevans; Greater London; On-site; GBP 28,000 - 37,000; Full time

Benefits offered by this job

Discounts at retailers

Wellbeing resources

Counselling support

Job summary

Chase Evans is a leading letting agency with offices across London. We seek a property manager to oversee property management, handle admin, compliance, and landlord/tenant communications.

You will coordinate inspections, deposits, maintenance contractors, and upgrades, while building strong relationships. Our team values initiative, organisation, and clear communication; we offer diverse benefits and a supportive environment.

Qualifications

• Experience in property management is advantageous but not mandatory.
• Demonstrates proactive attitude and strong interpersonal skills for teamwork.
• Ability to organise and prioritise tasks efficiently.
• Attention to detail, reliability, punctuality and telephone etiquette.
• Proficient with computer software used for daily tasks.

Responsibilities

• Overseeing management of properties, administrative tasks, compliance matters, and inquiries.
• Respond to landlord and resident communications via email and phone; coordinate maintenance contractors.
• Coordinate replacement furniture/fittings during tenancy and obtaining keys/remotes/permits.
• Carry out property inspections when due and follow up on issues.
• Coordinate deposit release processes at tenancy end.
• Build and nurture relationships with landlords and tenants.
• Coordinate property upkeep, repairs, and contractor services.
• Oversee deposit negotiations and ensure policy compliance.

Skills

Customer service

Interpersonal skills

Communication

Organisational skills

Problem solving

Tech proficiency

Tools

Property management software

Email & phone tools

Job description

Welcome to Chase Evans a renowned market-leading letting agency with a global presence, spanning London, Singapore, and Hong Kong. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 145 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.

Let's talk about the role. It involves:

• Overseeing the management of properties, administrative tasks, compliance matters, and inquiries.
• Respond to communications from landlords and residents via email and phone. Instruction, monitoring, and liaison with regular maintenance contractors.
• Coordinate replacement furniture/fittings as authorised during the tenancy and acquisition of keys/fobs/remotes/permits.
• Carry out Property Inspections when due (follow through with issues found during inspection)
• Co-ordinate the deposit release process at the end of a tenancy
• Cultivating and nurturing robust connections with both landlords and tenants.
• Efficiently coordinating property upkeep, repairs, and contractor services.
• Oversee and manage deposit negotiations and processes, ensuring they are conducted in strict accordance with company policies and procedures, maintaining professional standards at all times.

We're not just looking for someone who fits our team; we want to be a good fit for you too!

We're looking for individuals with qualities such as:

• Previous experience in property management is advantageous but not mandatory.
• Demonstrate a proactive and optimistic attitude, coupled with strong interpersonal and communication skills for effective collaboration within a team.
• Display the ability to efficiently organise and prioritise tasks and responsibilities.
• Exhibit problem‑solving capabilities, meticulous attention to detail, reliability, punctuality, and maintain excellent telephone etiquette.
• Possess computer proficiency and comfort with the software suite necessary for executing and overseeing daily tasks.

At Chase Evans we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Chase Evans, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!