Accounts and Office Administrator

Juice Recruitment; Clays End; On-site; GBP 28,000 - 32,000; Full time

Job summary

Juice Recruitment is partnering with a well-established student lettings agency in the Bath area to recruit an Accounts & Letting Administrator. The role supports the Accounts Manager and helps keep financial and administrative operations running smoothly within the lettings process.

The successful candidate will have a numbers focus, strong attention to detail and a passion for delivering excellent customer service.

Qualifications

• Proven experience in a professional office environment.
• Practical experience in bookkeeping, basic accounting or financial administration.
• Excellent organisational skills with impeccable attention to detail and the ability to prioritise a varied workload.
• Strong working knowledge of Microsoft Excel, Outlook and Word.
• Experience using a CRM or property management system would be advantageous.

Responsibilities

• Managing a small residential lettings portfolio.
• Processing daily rent payments, supplier invoices and assisting with credit control.
• Assisting with monthly landlord payments, statements and bank reconciliations.
• Maintaining accurate financial and tenancy records using property management software.
• Supporting Right to Rent checks, deposit protection and deposit returns.
• Assisting with tenancy agreements and general lettings administration.
• Providing excellent customer service to landlords, tenants and the general public.
• Handling telephone and face-to-face enquiries, resolving queries and supporting the wider team.

Skills

Organisational skills

Attention to detail

Customer service

Prioritising workload

Tools

Microsoft Excel

Outlook

Word

CRM/Property management system

Job description

Are you an organised administrator with a strong eye for detail and an interest in accounts?
Would you enjoy a varied role combining financial administration, lettings and customer service?

Juice Recruitment is delighted to be working in partnership with a well-established student lettings agency in the Bath area, as they look for an Accounts & Letting Administrator.

Working closely alongside the Accounts Manager, you will play a pivotal role in ensuring the smooth financial and administrative operation of the office, while also supporting the wider lettings process.

The successful candidate will have a strong aptitude for numbers, excellent attention to detail and a passion for delivering outstanding customer service.

Previous experience within residential lettings, student accommodation or an estate agency environment would be advantageous.

This is an office-based role.

DAY TO DAY:

• Managing a small residential lettings portfolio.
• Processing daily rent payments, supplier invoices and assisting with credit control.
• Assisting with monthly landlord payments, statements and bank reconciliations.
• Maintaining accurate financial and tenancy records using property management software.
• Supporting Right to Rent checks, deposit protection and deposit returns.
• Assisting with tenancy agreements and general lettings administration.
• Providing excellent customer service to landlords, tenants and the general public.
• Handling telephone and face-to-face enquiries, resolving queries and supporting the wider team.

WE WOULD LOVE TO SEE:

• Proven experience working in a professional office environment is essential.
• Practical experience in bookkeeping, basic accounting or financial administration.
• Excellent organisational skills with impeccable attention to detail and the ability to prioritise a varied workload.
• Strong working knowledge of Microsoft Excel, Outlook and Word.
• Experience using a CRM or property management system would be advantageous.
• An exceptional telephone manner and confidence communicating face to face.
• The ability to remain calm, empathetic and professional when working under pressure or handling complaints.
• Previous experience within residential lettings, student housing or an estate agency environment would be desirable.

AND FOR YOU:

• A salary of £28,000–£32,000 per annum, dependent on experience.
• Full-time, permanent position.
• A friendly, supportive and collaborative office environment.
• Office-based role in the Bath area.
• Working Hours: Monday: 8:45am–5:30pm, Tuesday to Thursday: 9:00am–5:30pm, Friday: 8:00am–4:30pm.
• 20 days' annual leave plus bank holidays.