Accounts and Lettings Administrator

Juice Recruitment; Bath; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

20 days' annual leave plus bank hols

Office-based role in Bath

Job summary

Juice Recruitment is delighted to be partnering with a well-established student lettings agency in the Bath area to recruit an Accounts & Letting Administrator. You will work closely with the Accounts Manager to keep financial and tenancy records accurate and support the lettings process.

Daily tasks include rent payments, invoices, bank reconciliations and tenant records, alongside tenancy agreements and customer service for landlords, tenants and the public.

Qualifications

• Proven experience in a professional office environment.
• Practical experience in bookkeeping, basic accounting or financial administration.
• Excellent organisational skills with impeccable attention to detail and the ability to prioritise a varied workload.
• Strong IT skills including Microsoft Excel, Outlook and Word, with experience using a CRM or property management system.

Responsibilities

• Manage a small residential lettings portfolio.
• Process daily rent payments, supplier invoices and assist with credit control.
• Assist with monthly landlord payments, statements and bank reconciliations.
• Maintain accurate financial and tenancy records using property management software.
• Support Right to Rent checks, deposit protection and deposit returns.
• Assist with tenancy agreements and general lettings administration.
• Provide excellent customer service to landlords, tenants and the public.
• Handle telephone and face-to-face enquiries, resolving queries and supporting the wider team.

Skills

Organisational skills

Attention to detail

Customer service

Bookkeeping

Excel

Tools

CRM

Property management software

Job description

Are you an organised administrator with a strong eye for detail and an interest in accounts?
Would you enjoy a varied role combining financial administration, lettings and customer service?

Juice Recruitment is delighted to be working in partnership with a well-established student lettings agency in the Bath area, as they look for an Accounts & Letting Administrator.

Working closely alongside the Accounts Manager, you will play a pivotal role in ensuring the smooth financial and administrative operation of the office, while also supporting the wider lettings process.

The successful candidate will have a strong aptitude for numbers, excellent attention to detail and a passion for delivering outstanding customer service.

Previous experience within residential lettings, student accommodation or an estate agency environment would be advantageous.

This is an office-based role.

DAY TO DAY:

• Managing a small residential lettings portfolio.
• Processing daily rent payments, supplier invoices and assisting with credit control.
• Assisting with monthly landlord payments, statements and bank reconciliations.
• Maintaining accurate financial and tenancy records using property management software.
• Supporting Right to Rent checks, deposit protection and deposit returns.
• Assisting with tenancy agreements and general lettings administration.
• Providing excellent customer service to landlords, tenants and the general public.
• Handling telephone and face-to-face enquiries, resolving queries and supporting the wider team.

WE WOULD LOVE TO SEE:

• Proven experience working in a professional office environment is essential.
• Practical experience in bookkeeping, basic accounting or financial administration.
• Excellent organisational skills with impeccable attention to detail and the ability to prioritise a varied workload.
• Strong working knowledge of Microsoft Excel, Outlook and Word.
• Experience using a CRM or property management system would be advantageous.
• An exceptional telephone manner and confidence communicating face to face.
• The ability to remain calm, empathetic and professional when working under pressure or handling complaints.
• Previous experience within residential lettings, student housing or an estate agency environment would be desirable.

AND FOR YOU:

• A salary of GBP28,000-GBP32,000 per annum, dependent on experience.
• Full-time, permanent position.
• A friendly, supportive and collaborative office environment.
• Office-based role in the Bath area.
• Working Hours: Monday: 8:45am-5:30pm, Tuesday to Thursday: 9:00am-5:30pm, Friday: 8:00am-4:30pm.
• 20 days' annual leave plus bank holidays.